Colleen
Senior Member
- Location
- Pennsylvania
Oh, the joys of being a widow (single) and 77 years old.
I try to be very cautious about buying off the internet. Most of my purchases come from Amazon, like cat food, cat litter, etc., so nothing expensive or useless. Yesterday, I was determined to try using my late husband's trimmer/edger for over-grown weeds around trees, lamp post, shrubs. I was unfamiliar with equipment like this because my late husband always took care of the yard. He was very particular and I could hear him whispering in my ear that I needed to do something with the weeds. My neighbor cut my grass the other day but he doesn't do any trimming and his zero-turn doesn't get close enough in places.
So, I got the manual that my husband kept for the trimmer (and all other yard equipment) in a cabinet in the garage and looked through it and it seemed pretty easy. Then, I watched a couple videos to make sure I understood what I was doing. No problem. Yesterday morning I got the trimmer down (he always hung it up) and tried to adjust the handle. There's a knob you turn to tighten the bracket when you have it in the position you want. It wouldn't tighten and the handle kept flopping back down. I have arthritis in my thumbs so anything like that is painful and I don't have any strength in my thumbs.
I was disappointed that I couldn't get the dang handle to tighten so I gave up. I looked up the part numbers online and decided to order new screws, a knob, and a new bracket. I Googled for Ryobi and several sites came up. I picked one, ordered the parts but I had a bad feeling about it when I did it and I should have listened to that voice telling me to wait. The parts were cheaper there then some of the other places I looked at so I ignored that nagging voice and ordered from them.
It said I should get a confirmation of my order in my email, which I didn't. And the biggest red flag should have been when there was no shipping charges on my order. I've been checking my credit card to see how much is pending for that order but it's only for the amount of the parts and no shipping....yet. I can't dispute it until it posts. I woke up at 4am this morning and got up to check for an email (there wasn't one) and to look at my CC again, which was still pending.
I think I got ripped off. Stupid me. I should have just gone to Home Depot, where he bought it last year, and asked the guys in there what I needed to do, but I was lazy.
Just a word of caution about ordering from a web site you don't know. If you "feel" you should wait or if you have red flags wavy, don't do it.
I try to be very cautious about buying off the internet. Most of my purchases come from Amazon, like cat food, cat litter, etc., so nothing expensive or useless. Yesterday, I was determined to try using my late husband's trimmer/edger for over-grown weeds around trees, lamp post, shrubs. I was unfamiliar with equipment like this because my late husband always took care of the yard. He was very particular and I could hear him whispering in my ear that I needed to do something with the weeds. My neighbor cut my grass the other day but he doesn't do any trimming and his zero-turn doesn't get close enough in places.
So, I got the manual that my husband kept for the trimmer (and all other yard equipment) in a cabinet in the garage and looked through it and it seemed pretty easy. Then, I watched a couple videos to make sure I understood what I was doing. No problem. Yesterday morning I got the trimmer down (he always hung it up) and tried to adjust the handle. There's a knob you turn to tighten the bracket when you have it in the position you want. It wouldn't tighten and the handle kept flopping back down. I have arthritis in my thumbs so anything like that is painful and I don't have any strength in my thumbs.
I was disappointed that I couldn't get the dang handle to tighten so I gave up. I looked up the part numbers online and decided to order new screws, a knob, and a new bracket. I Googled for Ryobi and several sites came up. I picked one, ordered the parts but I had a bad feeling about it when I did it and I should have listened to that voice telling me to wait. The parts were cheaper there then some of the other places I looked at so I ignored that nagging voice and ordered from them.
It said I should get a confirmation of my order in my email, which I didn't. And the biggest red flag should have been when there was no shipping charges on my order. I've been checking my credit card to see how much is pending for that order but it's only for the amount of the parts and no shipping....yet. I can't dispute it until it posts. I woke up at 4am this morning and got up to check for an email (there wasn't one) and to look at my CC again, which was still pending.
I think I got ripped off. Stupid me. I should have just gone to Home Depot, where he bought it last year, and asked the guys in there what I needed to do, but I was lazy.
Just a word of caution about ordering from a web site you don't know. If you "feel" you should wait or if you have red flags wavy, don't do it.
Maybe you got free shipping!
