Both my husband and I have Moto E5 Play phones and Consumer Cellular provider. The phones already had a DUO app installed, so today I set them up to make video calls. I did this thinking if one of us ended up in the hospital and couldn't have visitors, we may need to communicate this way....just thinking ahead.
So, we did have a very short call, and all the time my screen was very dark and we were both on speakerphone also. His phone was normal brightness during the call. Even after we hung up, my phone screen was really dark and hard to see. I shut it down and restarted, same thing, still dark.
I have used the phone with speaker on in the past without video, and there was no change in brightness, so the speaker shouldn't be the issue. Any thoughts?
So, we did have a very short call, and all the time my screen was very dark and we were both on speakerphone also. His phone was normal brightness during the call. Even after we hung up, my phone screen was really dark and hard to see. I shut it down and restarted, same thing, still dark.
I have used the phone with speaker on in the past without video, and there was no change in brightness, so the speaker shouldn't be the issue. Any thoughts?