Kiss my Grits, Apple!

dseag2

dseag2

Dallas, TX
Location
Dallas, TX
I have an iPhone 11, an Apple MacBook and an iPod (yes, you heard that right). My playlist is in iTunes. I currently use the iPod in my car, but I've been trying to move away from it because it is obsolete, and when it goes I'm stuck.

Every time I plug my iPhone into iTunes, I get a message saying I don't have permission. So, I took my MacBook and iPhone to the Apple store last week. They told me they couldn't help me and I would need to call their help line. I called, and I held forever while listening to a message saying they had an extended waiting time. I finally Googled my question and realized I needed to move to a newer version of iTunes. I did that. Then I was told I needed to download OXS 11.4 something. I did that as well, but I am still receiving the same message that I need to download it.

You have to be an IT tech to figure out this crap. Apple is of absolutely no help. They just want to make money selling devices and don't care about assisting users with issues. I have an appointment with The Geek Squad on Tuesday to try to figure this out. Thanks for letting me vent. :mad:
 

RFW said:
A lot of my friends and family use Apple products due to their ease of use. But when it comes to software upgrades, it's just the worst. IOS as a whole is very user friendly but not as easy to tinker with under the hood as other operating systems.
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I appreciate your tech knowledge and input, RFW.
 

I was going to "vent" a very similar experience I had this afternoon...but in the big picture my frustration seemed pretty small. Thank you for airing your frustration about dealing with the new "digital" EVERYTHING! :) Mine is a long story....aren't they all. :mad: at all the BS!
 
A recent article...states

"How Digital Reinvents Everything​

What we are seeing is that firms operating in the principles of digital age can take (almost) anything, that is slow, expensive, disagreeable, impersonal, or difficult to scale, and turn it into something that is quick, easy, personal, agreeable, cheap or free, and easy to scale.

It is not just the technology that makes it happen, although technology is a large part of it. It is also the very different management practices.

The industrial era was built on the technology of steam, oil, and electricity and the management practices of hierarchical bureaucracy.

Figure 3: Industrial era

Figure 3: Industrial era
Steve Denning

The digital era has emerged through combination of new technology, particularly computers and the Internet, and different kind of management. Instead of hierarchical bureaucracy focused on internal efficiency and outputs, the digital era came of age once firms figured out the principles of business agility, with an obsessional focus on customer value, and doing work in teams as part of a network of competence.

Figure 4: How The Digital age was born

Figure 4: How The Digital Age was born
Steve Denning

Since the 2000s, the digital age has continued to evolve with both new kinds of technology (including the cloud, artificial intelligence, blockchain, and algorithmic decisions) and new kinds of management (including new business models, platforms, ecosystems, managing data as an asset.)

https%3A%2F%2Fspecials-images.forbesimg.com%2Fimageserve%2F613543cc4622aead6badd20a%2FFigure-5--How-the-digital-age-has-evolved%2F960x0.jpg%3Ffit%3Dscale

Figure 5: How the digital age has evolved
Steve

The result is an economic era, in which every business is being, or will be, reinvented."

6 min read
How The Digital Age Is Reinventing (Almost) Everything
 
dseag2 said:
I have an iPhone 11, an Apple MacBook and an iPod (yes, you heard that right). My playlist is in iTunes. I currently use the iPod in my car, but I've been trying to move away from it because it is obsolete, and when it goes I'm stuck.

Every time I plug my iPhone into iTunes, I get a message saying I don't have permission. So, I took my MacBook and iPhone to the Apple store last week. They told me they couldn't help me and I would need to call their help line. I called, and I held forever while listening to a message saying they had an extended waiting time. I finally Googled my question and realized I needed to move to a newer version of iTunes. I did that. Then I was told I needed to download OXS 11.4 something. I did that as well, but I am still receiving the same message that I need to download it.

You have to be an IT tech to figure out this crap. Apple is of absolutely no help. They just want to make money selling devices and don't care about assisting users with issues. I have an appointment with The Geek Squad on Tuesday to try to figure this out. Thanks for letting me vent. :mad:
Click to expand...
That's why I went with Samsung Android. I download songs from the internet to the small flash drive & play them with no problem. When I change phones I take the flash drive out & put in the new Samsung phone & wala my tunes are right there.
 
Geezer Garage said:
Just find a 15year old, problem solved. totally embarrassing, but true. Mike
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That is funny, BUT so true!! ...
I have a 14 yr. old problem solver .... When something isn't working right, I just get my granddaughter on it.
She fixes my tech issues so fast, that I have to say .... "SLOW DOWN, and show me what you did!"

And I have an iPhone11 and Mac Desktop.
.... and Internet/Phone connection thru my car radio that drives me nuts!
 
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I have iPhone and pad, 2nd one of each. . I like being able to go back and forth from one to the other, but I HATE it when they “upgrade”. It just seems like it often throws so much redundant clutter into the works, can’t figure out how to delete what I don’t like.
but for music I just browse around YouTube or use AccuRadio .
still trying to figure out how to block advertising emails.
 
I receive endless communications that urge me to "go paperless" which NEVER works for me, and you can never reach a human being to say "NO WAY".
 
Manatee said:
I receive endless communications that urge me to "go paperless" which NEVER works for me, and you can never reach a human being to say "NO WAY".
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If you don't want to change to paperless, you probably don't need to contact anyone.

Do you have a safe and secure email address to receive important notices?

I've always felt that paperless billing is easier and more secure than having everything go thru the Post Office.
USPS takes longer and may get lost.
 
My refusal to go paperless for records I want to keep originates from the time about 7 or 8 years ago when the Apt I was living in had a power surge that the circuit breaker didn’t stop and destroyed the entire memory of the laptop I had at the time. Everything gone. Too damaged even to try to reload an operating system.
 
Not giving Apple a pass. My favourite part of this was your southern expression ‘kiss my grits.’ It’s new to me.
 
Paper records are good.

So is backing up your computer on an external hard drive that you leave disconnected from your computer (which is also great if you inadvertently delete something from your computer).
 

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