officerripley
Well-known Member
- Location
- Porlock, Calif
Oh, Amazon, Amazon... So for the first time ever, I had to return something I bought from Amazon. They say they got the return and will process a refund to the credit card I used. So I wait & wait, keep checking & checking that credit card, but the refund still hasn't shown up. So I get into a chat session with Amazon and guess what? The rep tells me that the refund was credited to my Amazon Gift Card. I say, I don't have an Amazon Gift Card. Oh, yes you do, he says. So I checked and he's right; and some Kindle purchases I've made were charged against the Gift Card balance.
So I ask him, is that the way Amazon's doing it now, that now matter how you pay for the orig. purchase, the refund goes to an Amazon Gift Card. Oh no, he ways; you must've used your Gift Card for the orig. purchase or we wouldn't have refunded the Gift Card. I did not, I say; I used a credit card! Oh, he says, that was a glitch, we are so sorry!
In my case, I can live with it since I have a Kindle e-reader & will continue using the Gift Card balance to pay for the Kindle content. But I can see how irritating this would be if you didn't have a Kindle, if in fact you only bought from Amazon once in a blue moon. A "glitch", my butt; I think it's their sleazy way of just getting you to spend your refund with them. Grumble, grumble.
So I ask him, is that the way Amazon's doing it now, that now matter how you pay for the orig. purchase, the refund goes to an Amazon Gift Card. Oh no, he ways; you must've used your Gift Card for the orig. purchase or we wouldn't have refunded the Gift Card. I did not, I say; I used a credit card! Oh, he says, that was a glitch, we are so sorry!
In my case, I can live with it since I have a Kindle e-reader & will continue using the Gift Card balance to pay for the Kindle content. But I can see how irritating this would be if you didn't have a Kindle, if in fact you only bought from Amazon once in a blue moon. A "glitch", my butt; I think it's their sleazy way of just getting you to spend your refund with them. Grumble, grumble.