My online tax prep whine

Ralphy1

Ralphy1

Well-known Member
I have been using Turbotax for a few years but no more! I went to log in and my password was rejected. After checking with Apple, which took some time doing, it was determined that my Mac was not the problem and I should contact Turbotax. Here is where things got my BP up as the wait time was thirty minutes to reach a tech who couldn't solve the problem and referred me to a specialist--an hour went by before this guy got on the phone, and he couldn't do any more than the tech. Then the storm started and the power went out and I had tp put myself on a suicide watch which only ended after the cocktail hour with a warm, but very large, martini. OK, how much will that whine cost me?
 

ralphy1 said:
i have been using turbotax for a few years but no more! I went to log in and my password was rejected. After checking with apple, which took some time doing, it was determined that my mac was not the problem and i should contact turbotax. Here is where things got my bp up as the wait time was thirty minutes to reach a tech who couldn't solve the problem and referred me to a specialist--an hour went by before this guy got on the phone, and he couldn't do any more than the tech. Then the storm started and the power went out and i had tp put myself on a suicide watch which only ended after the cocktail hour with a warm, but very large, martini. Ok, how much will that whine cost me?
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lol
 

My plan now is to go to another online site and see what happens. My backup plan is to go to a woman I found on Google who is just around the corner if I find that my martinis are not coming from a glass but straight out of the bottle to my lips...
 
I'm so sorry for your misfortune. I have a guy that does mine. I won't tell you how happy I am about taxes this year because you're sad about it
 
Yes, sometimes it is just better to pay a little more and avoid the glitches that may occur online as it is only a once a year expense...
 
I've tried various tax services over the years...turbotax, taxact, etc. I have settled on H&R Block, and have had good results. It costs about $45 a year, for both Federal and State, but I haven't had any filing errors, and the refunds arrive quickly.
 
Heading to Block and hope for the best after your results with them...
 
Ralphy1 said:
Heading to Block and hope for the best after your results with them...
Click to expand...

I just get the H&R Block CD, and do my taxes online. What swung me their way was the State tax. I had been doing my state taxes using the DOR forms online. When I used the H&R CD, they found some details that resulted in a much larger state refund. It appears that I had been overpaying the state. I was able to go back 4 years and get the money back...resulting in a Really Nice refund. Now, they send me a new CD every year, and I enter the numbers, then e-file, and save Far More than the CD costs. I would highly recommend H&R.
 
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