That sounds like a good mattress! I hesitate to say this, but the weird experience that occurred in my original post happened at Mattress Firm. They were going to charge me $100 for taking away the old mattress. You must have a store with much better customer service! Or maybe my salesman was going to pocket the $100. I wouldn't put it past him.
Odd experience mattress shopping
- Thread starter caroln
- Start date
Supernatural
Senior Member
Had that recently with daughter's bed.
I normally prefer to lie onto the mattress in order to know if it'll be good or bad.
Online at Amazon, it's been an odd experience as it was reading one description after another. Plus reading positive and negative reviews.
Thankfully, it was a great choice and we both feel as if we're on a cloud.
My own king-size I'd got from British Heart Foundation. Bargain galore at 1/3 the price. The reviews I'd found online were bad.
Frankly, I disagree after a year of such comfortable sleeping surfaces. Less pain and ease of getting up every morning.
Two sides of the coins which however strange and odd were good experiences.
I normally prefer to lie onto the mattress in order to know if it'll be good or bad.
Online at Amazon, it's been an odd experience as it was reading one description after another. Plus reading positive and negative reviews.
Thankfully, it was a great choice and we both feel as if we're on a cloud.
My own king-size I'd got from British Heart Foundation. Bargain galore at 1/3 the price. The reviews I'd found online were bad.
Frankly, I disagree after a year of such comfortable sleeping surfaces. Less pain and ease of getting up every morning.
Two sides of the coins which however strange and odd were good experiences.
Glad you found a bed you love! It's a difficult decision when you know you're going to using it for a long time.
OneEyedDiva
SF VIP
- Location
- New Jersey
What I think is that I would have walked out after he tried to tell me what I need and don't need! 
Yeah, I started feeling my blood pressure rising from the moment he opened his mouth. Mentally, my head kind of snapped back and I was in full blown alert mode.What I think is that I would have walked out after he tried to tell me what I need and don't need!
Lee
Senior Member
- Location
- Chatham, Ontario
I likely would have reported this to the manager before leaving. If the salesman wants to continue to see he needs an education on store policy and customer service. He can't just wing it.
Born_To_Lose
Member
- Location
- Worldwide
I just purchased a set from Sleep Number with the electric head and foot positioning features. The bed also has a heater and cooling accessory package. They gave me a 10 day free trial on a new set. They first brought me a used set and I rejected it. The second set came boxed and I kept it for a try out. I really like and enjoy that bed.
fuzzybuddy
SF VIP
- Location
- The Sticks, Northeast PA.
The fact that the salesman wasn't backing up his own advertising, I would have been reluctant to have anything to do with that turkey. Who knows what kind of mattress shows up on your door?
I had a good experience also the last time I bought a mattress but I knew the store owner and that might have influenced things in my favor. So, IDK but they also took the old mattress away and it was a really easy purchase and delivery.