Ruth n Jersey
Well-known Member
- Location
- Northern New Jersey
As most of you know we have had covid. I'm 95% better and the hubby has been left with a very nasty cough,
We both are well past The incubation period.
During this time the hubby has had underling problems. Tests are pointing toward a hernia with some fluid build up. Nothing to do with covid.
He needed to see a surgeon who I finally got an appointment with after 3 weeks.
He has a Thursday appointment,
This morning we got the usual reminder on the phone but they added that if he has a fever or cough to call the office,
The hubby true to form, was furious since he is uncomfortable and has waited 3 weeks.
I told him I have to call or I'm not going with him. He is barking like a dog and anyone in their right mind is going to know he is coughing and its not fair not to alert them.
I called and explained the situation.
Her answer to that was that she didn't know what to tell me.
Wouldn't you think if they updated the message the staff would know what to say when someone called? I told her I needed to know what to do. She didn't put me on hold but finally decided to let us come in.
I can only imagine what confusion there will be in the future.
At the very least everyone working in the same office or area should be on the same page.
The hubby calmed for now and I lived to tell the tale.
We both are well past The incubation period.
During this time the hubby has had underling problems. Tests are pointing toward a hernia with some fluid build up. Nothing to do with covid.
He needed to see a surgeon who I finally got an appointment with after 3 weeks.
He has a Thursday appointment,
This morning we got the usual reminder on the phone but they added that if he has a fever or cough to call the office,
The hubby true to form, was furious since he is uncomfortable and has waited 3 weeks.
I told him I have to call or I'm not going with him. He is barking like a dog and anyone in their right mind is going to know he is coughing and its not fair not to alert them.
I called and explained the situation.
Her answer to that was that she didn't know what to tell me.
Wouldn't you think if they updated the message the staff would know what to say when someone called? I told her I needed to know what to do. She didn't put me on hold but finally decided to let us come in.
I can only imagine what confusion there will be in the future.
At the very least everyone working in the same office or area should be on the same page.
The hubby calmed for now and I lived to tell the tale.