Self Check Outs

Purwell

Member
Location
North Herts (UK)
Do you use the self check outs or queue to use the manned till?

I hate the dammed things and never use them unless I have to.

Just read an article that said in America the machines in some places ask you to add a 15% tip!
Can any of our USA members confirm this?
 

I hate them too.. but sometimes I'm forced to use them when there's only one manned Till open with a long queue with people with full trolleys ... and 30 self service tills open.

What's annoying about self service tills is that there's not enough space to put all your scanned goods, and if you take one off to make room, the machine goes into panic mode.. and then you spend ages trying to get the attention of the one assistant whose supposed to be there to help...then there's the ''unable to scan'' message that appears for no discernible reason, and stops you scanning in mid checkout.... and then also.. the eternal call for supervisors to check people are over age to buy alcohol..or a knife.. or medication...

Just too stressful...
 

I love self check out. Most importantly is I don't like other people handling my stuff, you never know where your cashiers hands have been. Also I like to check prices as I go making sure it rings up correctly, if a cashier is ringing things up as you unload the cart it can be hard to watch the prices.
 
I've never heard of being asked to add a tip, but I'm sure it could happen at some places.
I didn't mind self check-out before I discovered curbside pickup... now I order online, pay online, and sit there while someone else does shopping and loading the trunk. And they're not even allowed to accept tips. I highly prefer grocery shopping that way! 😊
 
I loved self-checks from the first time I used one. Like @C50 said, I don't like people handling my stuff or packing it. I check the prices to make sure everything on sale has rung up correctly. No, I have never had a store request a tip. Restaurants have done that for a long time now. But you can always put zero down. I have a method of the way I scan items and it is so much quicker than a clerk. Plus easier on my legs because I don't have to stand very long.
 
Do you use the self check outs or queue to use the manned till?

I hate the dammed things and never use them unless I have to.

Just read an article that said in America the machines in some places ask you to add a 15% tip!
Can any of our USA members confirm this?
I queue to use the manned till for all the reason's Holly just listed.
I've never encountered a request for a tip, in fact Americans never tip live cashiers, the cashier wouldn't accept it if you tried for security and theft reasons.
Don't believe the things you read in British newspapers about Americans. During the time I lived In England I was amazed at some of the stuff I read.

I don't worry about the cashiers handling my stuff, it's already been handled by the farm workers, the factory workers, the truck and train drivers, the distribution center workers, the shelf stockers, and all the customers who picked it up, put it under their nose to sniff it and put it back on the shelf.
 
I saw an article about grocery store self checkouts asking for tips but I haven't encountered it. I've also seen several articles about tipping getting out of hand in general. I have quit ordering in from restaurants because of the excessive fees and demands for high tips from delivery services. I can pick up an order from a restaurant and save a few bucks. It's so ridiculous that all the fees and tips can equal the cost of the meal with delivery.

I still place pickup orders for groceries but since I no longer have dairy delivery I'm going to the store to pick up milk, bread and eggs. I'm afraid the freshness dates on those items might not be long enough.

It's a tossup whether it's worse to wait in line for the human checker or deal with the machine. Sometimes it goes well and sometimes not. šŸ¤·ā€ā™€ļø
 
I saw an article about grocery store self checkouts asking for tips but I haven't encountered it...
What would the tip at a grocery store be for? Grocers aren't serving us, nor cleaning up after us, nor personalizing what we buy. They're just selling their product like any other retailer. My grocery store won't even allow their employees to accept a tip after they help someone with heavy things to their car and return their cart for them.
 
They don't ask for tips, but some will ask if you want to donate to some cause either by rounding up to the nearest dollar or allow you click a preset amount like $1, $5, $10, etc.

I usually try to use the same cashier when I go to a store & I've gotten to know a few of them. If my favorite ones aren't working, I'll use the self check or if I'm in a hurry & one is open.

Speaking of tips, I just checked our credit card bill & found where a waitress gave herself $2 extra on her tip. I made a copy of our receipt & will be talking to the manager of the little bar we go to. First time, we've ever had this happen. Needless to say, she just cut herself out of any future tips. I was also wondering how many times she did this to other customers who don't check their monthly statements.
 
I agree with the reasons people like self check out. I can take my time and scan. And bag myself. I do feel a bit rushed is there is a line however. Though WINCO Foods has only self bagging. I have to go through the cashier checkout there if I buy cans of cat food or have too much for self check out. They say about 20 items. There is no way to swipe one item and add quantity in self check out. I've asked. So if I get 35 cans of cat food, that won't work.
 
I love self check out. Most importantly is I don't like other people handling my stuff, you never know where your cashiers hands have been. Also I like to check prices as I go making sure it rings up correctly, if a cashier is ringing things up as you unload the cart it can be hard to watch the prices.
That is why I switched to self checkout, to make sure I get the correct pricing. These days stores seem to advertise a sale price but not set it up in the computer. If I do go thru a cashier line I double check the receipt before I leave the store.
 
They don't ask for tips, but some will ask if you want to donate to some cause either by rounding up to the nearest dollar or allow you click a preset amount like $1, $5, $10, etc.

I usually try to use the same cashier when I go to a store & I've gotten to know a few of them. If my favorite ones aren't working, I'll use the self check or if I'm in a hurry & one is open.

Speaking of tips, I just checked our credit card bill & found where a waitress gave herself $2 extra on her tip. I made a copy of our receipt & will be talking to the manager of the little bar we go to. First time, we've ever had this happen. Needless to say, she just cut herself out of any future tips. I was also wondering how many times she did this to other customers who don't check their monthly statements.
I bet she's making a tidy sum out of that little racket...
 
What would the tip at a grocery store be for? Grocers aren't serving us, nor cleaning up after us, nor personalizing what we buy. They're just selling their product like any other retailer. My grocery store won't even allow their employees to accept a tip after they help someone with heavy things to their car and return their cart for them.
What would it be for? Beats me, just a way to get more of your money, IMO. If I ever see that I'm going to complain loudly.
 
I bet she's making a tidy sum out of that little racket...
Most likely. We've been going to this little bar for several years during the early afternoon for lunch. Good food, quiet & it's usually the same people (retirees) at the time we go. The bartenders we've had, usually the same ones, are attentive & do a good job.

This one's attitude wasn't good from the beginning & she wasn't looking after other customers as well. I like to give someone the benefit of the doubt for having a bad day, but she definitely was undeserving.
 
That is why I switched to self checkout, to make sure I get the correct pricing. These days stores seem to advertise a sale price but not set it up in the computer. If I do go thru a cashier line I double check the receipt before I leave the store.
i used to be an auditor for one big chain store many reasons prices do not ring correctly more often then not old signs not pulled off shelf etc.. The cashiers in that chain ( one of the largest in US but not walmart ) were only rated by how many items they could scan and customers they could get through so it is impossible to ring so customers could see price and meet the # per hour/ minute they expected.

tips were a complete NO because it would be odd if cashier had tips and til was short lol
I have never seen a request for tips on anyplace that i also have read were asking so not sure if just not in my area or the story was made up. I do know i have seen some people since this tipping story appeared that yell at cashier because they think the round up for charity thing is a tip.

for small few items i use the self checkout like i said in the cashless thread i pay a bunch of change through that lol
 
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I used to use self check out about ten years ago but stopped when I realized what the dark agenda was behind it all - taking peoples' jobs away. So now I go the cashier's aisle and have a chat with her like everyone else. And I enjoy it so much more. :)
 
Some restaurants have had little self checkout machines that are brought to the tables by the waitress and they do ask for tips. That is different to me because you have had service from the waitress. Two that come to mind are Chili's and Red Robin.

Here's some links to articles about tipping. These are more outrageous.

https://www.independent.co.uk/news/...n-tipping-culture-self-checkout-b2338529.html

https://www.businessinsider.com/customers-are-hesitant-to-tip-at-self-check-out-2023-5

https://www.cbsnews.com/news/tipping-self-checkout-machine-customer-rule/
 
NO. I'll leave self check out to the younger generation. I'm old now, so with everything being as high priced as they are, they can afford to supply a pleasant human being to reduce the weight of my wallet, also I do not wish to become an employee of the establishment in addition to a customer :coffee:. Don...
 
What would the tip at a grocery store be for? Grocers aren't serving us, nor cleaning up after us, nor personalizing what we buy. They're just selling their product like any other retailer.
I agree with this to a point, but the store clerk does clean up the blood from the pack of chicken and the milk spilled on the floor and bag the groceries and lift the heavy packs of soda up and over and back again 50 times a day, and often carry out everything from TV's to air compressors while watching for shoplifters, handling money and cashing paychecks.

I still don't think they should be tipped, but I've never understood why waitresses should be tipped while no one else should. Eight to ten hours on your feet dealing with cranky people is hard whether you're working in a store, a bank, or a restaurant. I've done all those jobs and waitressing was the easiest for me.

They don't ask for tips, but some will ask if you want to donate to some cause either by rounding up to the nearest dollar or allow you click a preset amount like $1, $5, $10, etc.
I get tired of that. I usually say, sure, but one day I wasn't in the mood and just said, "No." The clerk, a young man came to a screeching halt and said, loudly, "NO? You don't want to help sick babies?"

I said, "I do actually, but I'm not sure the March of Dimes has done all that much to help babies since the last polio epidemic and I do wonder why every single year you collect for The March of Dimes and never for anything else. For example, why not collect for schizophrenia research, it's the number one disabler of young people and yet I've never ever seen a penny asked for or donated for them. Do you know they make up the majority of homeless? Don't you care about the homeless? I give my June social security to Brain and Behavior Research every year? How much did you give them? Nothing? Don't you care about the mentally ill?"

They need to be careful which old lady they tweak.
 


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