Self Check Outs

A big difference among ease if using self-checkouts is the monitor. Some use smaller fonts, paler shades or a cluttered layout. They ask too often about donations. The receipt comes out in an unexpected location.

There‘re at least two employees watching, correcting or helping at every self-checkout zone. Always more if it’s busy. I really don’t think they’re saving much on the number of cashiers now. Maybe in the beginning, not now after the increase in theft.
 
Jackie23 said:
Speaking of Costco checkouts....I think they are amazing, ...there must be special training somewhere.. talk about 'fast and efficient', they can have you unloaded, boxed up, card ran and out of there before you can blink twice.
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Part of that might be due to low employee turnover rate, at least at my local Costcos. The same people have been working there for years, if not decades.
 

it depends on the execution and the staff working the machines.... just yesterday at a store that thinks the self checkout person can also to 3 other things people scan items put in bag and walked out .......yep.... when the clerk came back said "these two are open ".........those of us in line said we have no intention of paying for the last person who just left that she realized it happened.

i worked these machines when they first came out .........people had the same feelings then as now some hated the idea and the jobs that could or would be lost ... others liked being able to get through with only a few items.... which was the purpose ........a solution to people whom have 3 items behind someone with an overloaded cart.

same issues i see today were present 10 years ago .............
people unable to count trying to do a whole cart etc ......
people using it to steal that is why Target and Walmart have cameras on you you can watch yourself ring up items.....
machines not working properly in weight or scanning or are too sensitive and scan an item twice etc .....
not much improvement but conditioned peoples expectations to just go down to what the machine is capable of.
 
My uncle managed a large grocery store years ago, he told me the biggest reason for 'inventory shrinkage' was employ theft. Even the occasional free soft drink was a loss. Self check outs are just another tool to help maintain competitive pricing. I self destruct at self checkers myself (usually holding the cart & handing the CC to my wife when done). But it's a minor wrinkle to the process that I can live with. It doesn't bother me to show our receipt either, they're just doing their job.

Casinos have the eye in the sky just to try & keep their dealers honest, It's not necessarily to keep players honest. They don't trust anyone.
 
StarSong said:
Part of that might be due to low employee turnover rate, at least at my local Costcos. The same people have been working there for years, if not decades.
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Yes, I have read that the Costco employees are happy campers...another reason to shop there, I just wish I didn't have to drive 50 miles to the nearest store.
 
I seldom use "self check-out". I tell the cashier that I WANT HER/HIM to keep their job. Also, there are many single seniors in this area and the only interaction with another person is with the cashier or the grocery store clerks.
 
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It depends how much shopping I have and how busy the shop is. I think self check-outs are good for people who are just buying a couple of bits and great for shoplifters!
 
gruntlabor said:
I love self check-out, I don't know why, it's just so much fun. I get in trouble all the time for being so slow --it's deliberate..
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I like your attitude, Gruntlabor! Much better than my tendency to turn into Designing Women's Dixie Carter and give a grand lecture.

What makes me slower than anyone else is that I usually have a cart full of produce, all without barcodes, so each item has to be looked up and sometimes spelled out. We were all surprised to find zucchini listed under squash.
 
I was in a store this week and the self checkouts were lined up and at least 2 cashiers were standing waiting to check people out. They had no one in their "line".
 
I seriously hate self-checkout; but my husband will use them. He usually only buys 1-2 items, so it is simple for him. I will stand in line for the checker to do my items.
Now, I usually order groceries from Walmart+ and have free delivery; so I do not have to stand in line at all, or very seldom . Walmart+ has been a big advantage for me. I can take time to shop, add food items as i think of them, and when I have enough for the free delivery, then I send in the order and it comes right to our house.
 
I was in Wal-Mart earlier and experienced a phenomenon. The self checkouts were full but the express register was open with one person finishing up!
I ran to it, I nearly embraced the cashier! I put my items on the rubber mat and low and behold, the t-shirts that had a $4 clearance sign above them were..............FOUR DOLLARS!!!!!!
It was a miracle. 😇
 
I do most of my of my grocery shopping online. Sometimes it is
necessary though to visit the market but I rarely use self checkout
because I like the interaction with the girls and other customers in the queue. We have a laugh.
Three weeks ago, they were playing a reggae tune and I started moving to the beat :ROFLMAO: and before I knew it four women and one man were dancing at the checkout. The store manager said it's on camera and we made his day :ROFLMAO:
 
It depends on how I feel or if the store's I'm in have them or not.

I love having fun with the self checkout at Morrisons. Although the one yesterday charged me more for my salad which was the same size as daughter's. No one was around, so... It was fine.

Whenever, I used manned ones, I try to have a chitchat and leave them laughing. Guaranteed, the next time I'm in, they're the ones starting the chitchat, priceless. Fun times that makes food shopping a good experience. Thumbs up!

I generally give a tip when I feel it's deserved, so no I wouldn't add 15% on any bills voluntarily.
 

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