This student was supposed to graduate with honors on the day he committed suicide. He didn't graduate because the school had told him a few months before that he didn't have enough credits. He was mentally in terrible shape about that, and the school did not offer him their mental health services.
Assuming this information is accurate, it does beg the question about why he didn't vigorously protest this. The university has admitted their tragic mistakes afterward. I just don't get how anyone could basically just lie down and take it. Thus, I think the situation with his credits triggered his suicide but something else was terribly wrong. Of course all of this is just a guess on my part.
Also, since he was at home when he died, and not at graduation, it seems his parents knew why the school wouldn't let him graduate. Why did they do something much earlier?
If something like this had happened to me, I would have loudly and vigorously tried to resolve it. If the university wouldn't play ball, I would have hired an attorney and sued them, again loudly and vigorously. And I would have publicized it on social media -- everywhere-- again, loudly and vigorously. It's a freaking injustice!