T-Mobile wanted my opinion.

D

Disgustedman

Senior Member
Been with them since I dropped Verizon. Was highly ticked at the "T-Mobile Tuesdays" the rep first said "Well, we have deals you don't have to enter in"

I responded "I WANT to enter and win also, why are you making it hard for older customers, doesn't seem fair" then she realized I wasn't going to be bought off for crap I don't use.

Like 25 cents off gas at $4.69 a gallon, when I can buy at $3.78 at 7-11 or eating out "Ma'am I get $1,039 a month, eating out isn't happening" but I was glad she did call, I don't know if they'll do anything to change, but at least they did ask.

Does your phone service ever want to hear from you?
 

Most sales, coupons, and deals are for things I can't afford. If you're poor, you just learn to ignore them.
 

Disgustedman said:
Does your phone service ever want to hear from you?
Click to expand...
The Oil Company, Shell, have a division known as Shell Energy. They bought the company that supplied our broadband. Shell Energy really need a lesson in customer service. They wrote to me a couple of months ago addressing me as: "Hello (First name,)." Bad start. The letter told me that I had good news, I was fifty-eight pounds in credit. That brought the red mist down, I wrote back, giving them both barrels.

"What ever happened to Dear Mr (Surname?") I replied. Then added that, "if I was fifty-eight pounds in arrears rather than credit, chances are the arrears would have been written in red. Is it one rule for the supplier and another for the consumer?" I had a grovelling reply, apologising and addressing me by my surname.

Today I had a letter from them telling me about an impending price increase. It starts: "Hello (first name.) No need to say anymore, the red mist has come down again.
 
horseless carriage said:
The Oil Company, Shell, have a division known as Shell Energy. They bought the company that supplied our broadband. Shell Energy really need a lesson in customer service. They wrote to me a couple of months ago addressing me as: "Hello (First name,)." Bad start. The letter told me that I had good news, I was fifty-eight pounds in credit. That brought the red mist down, I wrote back, giving them both barrels.

"What ever happened to Dear Mr (Surname?") I replied. Then added that, "if I was fifty-eight pounds in arrears rather than credit, chances are the arrears would have been written in red. Is it one rule for the supplier and another for the consumer?" I had a grovelling reply, apologising and addressing me by my surname.

Today I had a letter from them telling me about an impending price increase. It starts: "Hello (first name.) No need to say anymore, the red mist has come down again.
Click to expand...
Why get so steamed up about being called by your first name? This is all probably done automatically. If they got it wrong, I might understand, but, if this is all you have to worry about, you're lucky. I heard a story of a letter being addressed to the Human resources department of a company. I started, "Dear Human"...
 
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horseless carriage said:
The Oil Company, Shell, have a division known as Shell Energy. They bought the company that supplied our broadband. Shell Energy really need a lesson in customer service. They wrote to me a couple of months ago addressing me as: "Hello (First name,)." Bad start. The letter told me that I had good news, I was fifty-eight pounds in credit. That brought the red mist down, I wrote back, giving them both barrels.
Click to expand...
I'll admit, I never knew you were in the UK... Also I've never had a company ever not hit me with anything less than "Mr" that is a tad appalling a company would do that.
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