Very odd, read more here.
The online model has allowed Carvana to cut down on staff and overhead, and according to its own estimates, save customers around US$2,000 in the process. Now with the new vending machine, even the pickup is unmanned.
Customers buy the car online, like before, and then proceed to the vending machine as soon as their car is ready to pickup. Upon entry into the lobby, the customer receives an oversized coin that they place into a slot. The coin triggers an automated process where a machine spins and grabs the vehicle, bringing it to a track that delivers the car to one of three bays. The entire process is accompanied by a grand light and sound show.
Those customers who live outside Nashville but want to pick up from the vending machine, Carvana will subsidize $200 in airfare and arrange transportation from the airport to the Nashville facility.
The online model has allowed Carvana to cut down on staff and overhead, and according to its own estimates, save customers around US$2,000 in the process. Now with the new vending machine, even the pickup is unmanned.
Customers buy the car online, like before, and then proceed to the vending machine as soon as their car is ready to pickup. Upon entry into the lobby, the customer receives an oversized coin that they place into a slot. The coin triggers an automated process where a machine spins and grabs the vehicle, bringing it to a track that delivers the car to one of three bays. The entire process is accompanied by a grand light and sound show.
Those customers who live outside Nashville but want to pick up from the vending machine, Carvana will subsidize $200 in airfare and arrange transportation from the airport to the Nashville facility.
