I took my friend to his medical appointment an hour away... and then had a look around the shops while waiting him to come out.. took about an hour, so I just wandered without buying anything... ..
Dropped him off at his home, then go home to mine to find the Postman had tried to deliver a parcel , so I took the notification card as we always do, and proof of ID, and drove a few miles to the Post Office sorting office to collect it, only to find that after decades of being open 8am to 5pm.. they've now reduced their hours to just 2 hours per day.. 8am-10am... which in essence means they close even before the Postman does his deliveries.. ( he does his round here in my neighbourhood at between 10am-11am.. ..so I had to come home, and go online and choose a designated delivery day
Earlier my passenger noticed a tiny chip in my windscreen, so after I did the PO thing, I called my Insurance company, because I have windscreen cover in my policy. Always in the past, we just call them, they ask how big it is compared to a £1 coin.. then they send someone out the same day...
Nope, that's changed too. I got asked a zillion questions by Customer services including ''is it smaller than a £1 coin''.., and then she told me to take the car to a garage 50 miles away... nope I said..I'm not going to do that..explained that I have an injury and it's difficult to drive.. so she says ok.. Thursday is the earliest.. you'll get a text the day before..etc...
1/2 hour after I put the phone down.. I get a call from the windscreen people.. I have to go out, measure the Chip... take 2 full size photos of it.. including one with a £1 coin for comparison.. and send both to them... Well have you ever held a coin on a sloping windscreen, while trying to take a photo..?
Anyway I did it and sent them.. but what a palaver.. What if I wasn't computer savvy, or had any kind of phone or camera capable of taking photos?