I recently paid $240 for a watch which I purchased on a well known web site beginning with the letter "A". It arrived and I hated it -- the day/date did not look nearly as good in person as it did in a picture on the web -- OK I admit I'm picky. So I clicked on "Return" and up popped a message that this item was not eligible for return. I remembered the Watch page said it was returnable -- and it still did! Called Customer Service. Woman answered, I explained the problem, and she said she was crediting me for the full amount and I could keep the watch or give it away! Next day, off to a local church thrift shop. Donated the watch, still in the case -- and no I'm not taking a deduction. Few days ago I was walking by the shop and the woman who I'd given it to came running out to tell me they had sold it and the guy who bought it was ecstatic! (-8