The community aggregation program is another hiccup. My sister and I live in the same township, she received a letter informing her as part of the community aggregation program her supplier will be switched automatically. She said she never singed up for the program, didn't even know about it until she received the letter.
I never received a letter, I received an email from our energy supplier advising of the rate increase and my right to change suppliers. Looking online there are 99 plans to chose from. Comparing my billing statement to my sister's they are identical (except the amount), neither states anything about an aggregation program.
It's a hassle but I'll be able to navigate thru the info and figure things out. Reading online comments many people are struggling to make a choice, or like my sister panicking thinking their bill will double.