Yahoo Customer Service email

[AnneTeak]

• I received an email from "yahoo customer service". "we're updating our email system, and the older version mailbox will be discontinued starting from November 14, 2025." It wanted me to click a link to update my account.
• When I hovered over the sender, it was some random email user. it was also blind copying two other suspicious emails with weird domains.
• Reported it to yahoo as a scam.
• Do not click random links.

 

[MACKTEXAS]

Thanks for warning us. The older version of what Yahoo called "classic" email was abandoned years ago. There has been another thread not long back about the appearance of Yahoo changing. If you may have missed it, or just want to check it out -> click here.

 

[MarciKS]

• I received an email from "yahoo customer service". "we're updating our email system, and the older version mailbox will be discontinued starting from November 14, 2025." It wanted me to click a link to update my account.
• When I hovered over the sender, it was some random email user. it was also blind copying two other suspicious emails with weird domains.
• Reported it to yahoo as a scam.
• Do not click random links.

Good catch. I see that kind of stuff often. You did a good job not clicking and looking first.

 

[seadoug]

Yahoo did update their email system. The new look was not user-friendly and I couldn't even find a "Send" button after I created an email. There was a pop-up that asked if I wanted to revert to the old system. I clicked on it in a heartbeat.

 

[jujube]

Yahoo did update their email system. The new look was not user-friendly and I couldn't even find a "Send" button after I created an email. There was a pop-up that asked if I wanted to revert to the old system. I clicked on it in a heartbeat.

Yes! I couldn't find the send button either! I reverted to the old system, too.

 

[OneEyedDiva]

Smart lady. Thank you for the warning. I rarely even check my Yahoo mail anymore but this is good to know.

 

[AnneTeak]

Wouldn’t the email just revert automatically to the new version?

 

[StarSong]

Gotta be ever-vigilant. Good catch, @AnneTeak.

 

[MarciKS]

Wouldn’t the email just revert automatically to the new version?

I believe that's what mine did and I've had no issues with it.

 

[seadoug]

Wouldn’t the email just revert automatically to the new version?

It did, but then after a couple of days a pop-up appeared that asked if I'd like to revert to the old e-mail appearance. I did.

 

[Murrmurr]

• I received an email from "yahoo customer service". "we're updating our email system, and the older version mailbox will be discontinued starting from November 14, 2025." It wanted me to click a link to update my account.
• When I hovered over the sender, it was some random email user. it was also blind copying two other suspicious emails with weird domains.
• Reported it to yahoo as a scam.
• Do not click random links.

You were right to hover over the sender. And if there's a logo or address in the lower left corner, you can hover over that to see the real sender. It's a simple way to know if it's a scam.