When I go to my retinal doctor's office, I can plan on being there anywhere from 2.5 to 4 hours - most of it waiting. I always arrive in time, but it about a half an hour before a triage aide calls me in for a pre-visit interview. Then I have to wait 45 to 90 minutes until I am called in for them to do a retinal scan. Then another 45 min to an hour before I even see the doctor. Both the outer an inner waiting rooms are usually filled from 50 to 80% capacity. It's always some excuse - We're triple booked today, one doctor left to see an emergency case and the other has to cover, or one of our scanning machines is broken and there's a backlog of patients waiting for it.
Sheesh....seems they could do with a efficiency expert. Why do they triple book? Why can't they get their retinal scanner fixed? Why don't they have more doctors to cover?
Most other people waiting have cell phones to keep them amused while waiting, but I don't have one. I have to amuse myself counting the perforations in the ceiling tiles.