I've been using Uber for a few years, especially after my husband passed. I mostly use it to get to doctor appointments. I've had nothing but good experiences. Uber drivers are not allowed to take cash for the rides although they accept tips in cash. Ergo the need to enter your credit (or debit number, which I don't advise doing). These days many people don't carry cash anyway. Since you feel uncomfortable entering a credit card number, as
@Disgustedman suggested it's a good idea to use a prepaid card, as long as it has an expiration date and CVV number, which are required when entering payment information. But I use my regular credit cards. For now, I get 5% cash back for Lyfts until 2024 with one of my Chase cards and I"ll be changing my payment for Uber the next time another reward card gives 5% for the quarter rather than the 3% BOA is giving. I've used various cards over the years, all without issue.
When I've disputed charges, I've gotten a quick resolution, including my first Uber ride to NYC. I was charged $75 (normally about $60) because the driver kept driving around Port Authority...didn't know where to let me off due to the congestion. Uber removed the charge, which means my first ride was free.
You said
"So far, I have learned that the free app cannot be downloaded unless one intends to register for an account." How can that be true? How would the Play Store (Android) or whatever app iPhones uses know whether or not you actually plan to use the app? They only provide you with a way to download any app that they deem safe.
@JaniceM The resons I prefer Uber/Lyfts:
~Safety features are in place. You always know who's picking you up. The app shows a picture of the driver, make and model of his/her car and their license plate number. There is an emergency feature in case you feel the ride is going wrong. There is also a share details of this ride feature, so you can keep loved ones posted about the ride.
~It's convenient and relatively quick. You can see in real time how long it will take the driver to pick you up and reach your destination. There are also options for a less expensive ride if you are willing to wait til several minutes later. I've used that option twice with Lyft and each time, the driver came in the same amount of time the more expensive option mentioned. When I used to use cab service, they didn't come that quickly and one never came at all. The last time I rode in a cab with a couple of family members that required more than one stop and unloading luggage, the driver was very rude. Uber/Lyft...no problem.
~I never have to worry about not having enough money to pay for my ride. If I decide to tip, I can choose to use cash or tip via the app, which is what I've started doing.
~When hailing a cab, you never know who you are riding with and there's no accountability. I watched a Criminal Minds episode about a cab driver who was abducting and killing women. That scared the bazoobas out of me and made me seriously reconsider just jumping into a cab. I also stopped watching CM for awhile after that.
