"Get nice things...at nice prices"..is their ad slogan..

Jace

Jace

Well-known Member
Wayfair

Has anyone bought from/thru them?

Happy with them?🤔

Good price..good value?
 

I have issues with their privacy policy. Your personal information will be shared "everywhere" and with "everyone". You may start receiving tons of spam email. Probably tons of snail mail catalogs. Wouldn't be shocked if exposed to credit card scams ...
Wayfair Privacy Policy Link

Marketing and advertising. We, our service providers, and our third-party advertising partners may collect and use personal information for the following marketing and advertising purposes: [See link above: There's a whole list of how personal information is shared and with who]

How We Share Personal Information​

We share personal information with the following categories of recipients:
  • Within Wayfair.
  • Companies and individuals that help us deliver our products to you, such as suppliers, payment service providers, logistics professionals, gift card suppliers, repair and assembly providers, and delivery and freight companies.
  • Professional service providers who help us run our business and provide support services to us, such as marketing companies, including email providers and mobile marketing providers, software vendors, and consultants.
  • Advertising partners, including for the interest-based advertising purposes described above.
  • Financing providers. By choosing to apply for a financing solution offered by a third-party financing provider, such as Klarna or Citibank, you direct us to share certain personal information with that provider to facilitate your application. Your personal information will be used by that provider in accordance with their own privacy policy.
  • Government and law enforcement agencies and private parties, as we believe in good faith to be necessary and appropriate to (i) comply with a legal process, subpoena, order, or other legal or regulatory requirement; (ii) enforce our terms of use or other policies; (iii) pursue available legal remedies or defend legal claims; or (iv) otherwise for the compliance and protection purposes described above.
  • Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Wayfair (including, in connection with a bankruptcy or similar proceedings).
 
Yes, I tend to agree that their business tactics are somewhat scary however I have ordered from them twice. One item I kept and the other I sent back and they paid for the shipping. That was years ago so I don’t know if they still do that. I REALLY HATE the hassling spamming emails that they will keep sending you. Even looking at things on their site will have them sending you reminders.
I prefer Amazon. Even Amazon was a hassle until I got prime. The free shipping alone is worth it for me and their return policy is awesome.
 
My dad used to say, if they advertise a lot on TV don't bother. I think he meant they can put so much of their company's money into advertising because they don't need to spend much on the products they sell.
 
My son has bought furniture from them and an overstuffed easy chair for me & their stuff seems to last. My grandson jumps on my chair & it's still standing & comfortable! Looks good too. I like Kelly Clarkson so I like the commercials.
 
I've only bought one item (a pair of stainless steel drink coasters) and they arrived with one all scratched up; and it was packaged so that you know it didn't happen during shipping to my house; it must have been put into the box like that which annoyed me. But I didn't bother to send it back, just didn't feel up to it, just decided not to buy from them again.
 
In the UK I think Wayfair might be different from the US... but anyway..I have bought a lot from them over the years..but no more, because their prices are much higher for the same goods I can buy elsewhere..plus..every time I look at their website.. the vast majority of stock is 'out of stock''... very frustrating..

As an aside..one of their drivers smashed into my car and didn't stop.....and this was one hour before the buyer for my car was coming to collect it.. absolutely true story... I called Wayfair immediately within 5 minutes of seeing him hit my car..and they absolutely refused to admit he did it.. or take responsibility for it...
 
Last edited:
hollydolly said:
As an aside..one of their drivers smashed into my car and didn't stop.....and this was one hour before the buyer for my car was coming to collect it.. absolutely true story... I called Wayfair immediately within 5 minutes of seeing him hit my car..and they absolutely refused to admit he did it.. or take responsibility for it...
Click to expand...
If you had demanded Waywair give you the license and name of the driver, you could have gone to the police and/or insurance companies so they could track him down. You witnessed a hit and run.
 
My sister in law has purchased items from them. Mostly furniture that I've seen.
I've never heard her say a bad word/or complaint about them.
 
Jules said:
If you had demanded Waywair give you the license and name of the driver, you could have gone to the police and/or insurance companies so they could track him down. You witnessed a hit and run.
Click to expand...
I did demand it.. they refused to admit it was one of their drivers... and like I say literally the buyer of my car was coming to view it less than an hour later..I'd just cleaned the car inside and out ready for the buyer.

The driver took a whole wing off my car... and I totally expected when the purchaser came he would reject the car..I had to drop the price by £500 for him to agree to take it..fortunately he was a car mechanic..and he bought it anyway, but as far as Wayfair is concerned they can do one ..
 
No. If I need to buy a small furniture item or shelf or something, I like to use Walmart and sold by Walmart. Then I can return it to a store if anything arrives broken. I guess same with Target. I got a folding laundry rack from Target. But I didn't need to return anything.
 
I bought a lamp from Wayfair recently. Love it. Other stuff I've seen on their website? Kinda spendy compared to the same or similar products at, say, Amazon.
 
Naturally said:
How We Share Personal Information
We share personal information with the following categories of recipients:
  • Within Wayfair.
  • Companies and individuals that help us deliver our products to you, such as suppliers, payment service providers, logistics professionals, gift card suppliers, repair and assembly providers, and delivery and freight companies.
  • Professional service providers who help us run our business and provide support services to us, such as marketing companies, including email providers and mobile marketing providers, software vendors, and consultants.
  • Advertising partners, including for the interest-based advertising purposes described above.
  • Financing providers. By choosing to apply for a financing solution offered by a third-party financing provider, such as Klarna or Citibank, you direct us to share certain personal information with that provider to facilitate your application. Your personal information will be used by that provider in accordance with their own privacy policy.
  • Government and law enforcement agencies and private parties, as we believe in good faith to be necessary and appropriate to (i) comply with a legal process, subpoena, order, or other legal or regulatory requirement; (ii) enforce our terms of use or other policies; (iii) pursue available legal remedies or defend legal claims; or (iv) otherwise for the compliance and protection purposes described above.
  • Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Wayfair (including, in connection with a bankruptcy or similar proceedings).
Click to expand...
In other words..... everybody.
 
I bought a couch from Wayfair about 4 years ago. Paid just under $900 for the most uncomfortable thing I've ever sat on.

Delivery was a major issue, too. Two guys in a flatbed truck unloaded the couch and the wood pallet it was strapped and screwed onto, set the whole thing down right on top of a community flower garden near the back door (of my old apartment), and just walked away.

In fact, one of them gave me the over-the-shoulder stink-eye when I said, "Really? You're just gonna leave it there like that?"

I had to get help from a couple of neighbors to remove the factory wrap from the couch, unscrew the straps from the pallet, and carry the couch inside. Then I had to dismantle the pallet so I could toss it into the community dumpster, and then I replaced the pansies those guys ruined.

That part I didn't have to do....management didn't insist or anything, but I had to look at that little garden every day. Plus I just felt bad about it.
 
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