Does anyone else write customer reivews on Amazon and if so, are you having trouble with Amazon's review algorithms?
So, I've been reviewing things I’ve bought from Amazon (which is a lot of what I buy) lately, because after all, I read reviews and often find the information helpful so… --and also, I thought it might be fun to create more of a "presence" online - or see if I could, anyway.
But, I have been having so much trouble with Amazon's review algorithms of late that I have been on the phone with them no less than three times in the last couple weeks, as well as chatting with their customer service bots and, I assume, live people when the bots get stuck.
Most of the time, only ten of my reviews appear at a time for whatever reason. Neither the bots, the live chat people or the agents on the phone can figure out what the issue is.
The last person I spoke with said the most helpful thing, which was that they seem to be having some technical problems in that area (paraphrase).
The only comfort is that I did check some other reviewers' sites and they seem to be having the same issues: Of the couple I checked, I noticed only ten of their reviews showing as well.
What's odd is that at random times all of my reviews will pop up, like corks. I don't know what's going on.
What’s more, my followers are not getting notices when I submit a new review. What the bleeding hell is the point of the following?
It's a little frustrating to go to the trouble of writing a review and having the people who follow you not be aware of it. I don't even know if the people who don't follow me who happen to run across my reviews in searching for a particular product even see them since most of the time I can't.
I'm almost afraid to mention this as I have a healthy fear of the internet gods. Lightning bolts! LOL
So, I've been reviewing things I’ve bought from Amazon (which is a lot of what I buy) lately, because after all, I read reviews and often find the information helpful so… --and also, I thought it might be fun to create more of a "presence" online - or see if I could, anyway.
But, I have been having so much trouble with Amazon's review algorithms of late that I have been on the phone with them no less than three times in the last couple weeks, as well as chatting with their customer service bots and, I assume, live people when the bots get stuck.
Most of the time, only ten of my reviews appear at a time for whatever reason. Neither the bots, the live chat people or the agents on the phone can figure out what the issue is.
The last person I spoke with said the most helpful thing, which was that they seem to be having some technical problems in that area (paraphrase).
The only comfort is that I did check some other reviewers' sites and they seem to be having the same issues: Of the couple I checked, I noticed only ten of their reviews showing as well.
What's odd is that at random times all of my reviews will pop up, like corks. I don't know what's going on.
What’s more, my followers are not getting notices when I submit a new review. What the bleeding hell is the point of the following?
It's a little frustrating to go to the trouble of writing a review and having the people who follow you not be aware of it. I don't even know if the people who don't follow me who happen to run across my reviews in searching for a particular product even see them since most of the time I can't.
I'm almost afraid to mention this as I have a healthy fear of the internet gods. Lightning bolts! LOL