You're in a tough position there. I can only hope it's not going to get any worse.
"The charge sheet"!
In the past six months the following has happened:
1). Failure to follow simple instructions as to what was required by the client.
2). Condemnation of the work of a experienced former lawyer, now judge, on behalf of the client, by the youngest lawyer in your practise.
3), Criticism of every aspect of three reports produced by a medical expert and trained lawyer instructed by the client directly.
4).Obtaining a copy of some work carried out by a former lawyer of the client behind his back when told would be shared with you by him.
5). Not revealing you had obtained this document until forced to do so, nor who you obtained it from, nor when it was obtained.
6). As a result of obtaining this document, and way it was obtained, possibly having unauthorised call to former lawyer, raised suspicions
7). Including this document in your instructions when specifically told not to, adding to costs, and confusion, showing lack of trust in client.
8). Undermining the trust of other professionals in the word of the client.
9). Trying to defend above actions, thus adding to costs, and causing unnecessary stress to client, and delaying the real issues to deal with.
10). Trying to assert all the above is the responsibility of the client when it comes to the payment of the latest invoice for work you say is carried out in his interests.
Do you think they or their superiors will like reading this, as I come to pay them their money?