StarSong
Awkward is my Superpower
- Location
- Los Angeles Suburbs
This might help you understand, C50:
Our small business phone numbers are my & my husband's personal cell phone numbers. We answer with "Hello."
Business lines are bombarded - and I do mean bombarded - with spam. We eventually ditched ours because for every legitimate call we received, we got at least 20 spams.
I was at at the checkout counter of a small business tile store about 5 years ago. The phone was ringing off the hook, but nobody was answering it, despite the store not being busy at that time.
After I gave a quizzical look, the clerk said their outgoing message gave store times, address, etc., then required someone to press two digits to be advanced to a back office phone. She shook her head and said almost no calls were forwarded or even stayed on the line to hear the message - they were all spam.
Our phone numbers aren't published, nor are our business email addresses (which also got spammed like crazy when they were published). It sucks to have to do that, but many businesses have been forced into it by bots and spammers.
