Amazon employees said they were left in the dark during a massive
outage, fueling claims the tech giant tested a so-called 'kill switch.'
One staff member made the claim three hours after Amazon Web Services (AWS) went down, which
caused widespread disruptions across social media, gaming, food delivery, streaming and financial platforms.
The employee said in the video
posted to TikTok: 'They don't have any information for us.... I believe in the kill switch. They are just trying to test it out, and it works.'
Another staffer can be heard in the background adding: 'They're cleansing it right now, from everything.'
Typically, when
Amazon systems crash, employees are offered Voluntary Time Off (VTO) to go home. One worker suggested that communication may have been limited because the company's systems were also offline.
The 'kill switch' mentioned in the video likely refers to a conspiracy theory claiming that AWS has a secret mechanism to intentionally shut down online infrastructure for control or censorship.
However, the company cited an 'operational issue' affecting multiple services and said it was 'working on multiple parallel paths to accelerate recovery.'
The outage began around 3.11am ET, prompting AWS to investigate higher error rates and slower response times in its US-EAST-1 region, the company's oldest and largest data hub. All services returned to normal by 6pm.
The TikTok video has since gone viral on X, where many users agreed that the tech giant activated a kill switch.
'If they actually have a kill switch and just tested it on their entire workforce, that is genuinely terrifying,' one user posted.
However, another user posted on X: 'An outage like this is the worst possible scenario for the company.
'The internal systems that provide status updates and VTO were also out. There’s no reason for a company to do this on purpose. Would be lighting a building on fire to see if smoke alarms work.'
DownDetector, a website that tracks online outages, said in a Facebook post that it received more than 11 million user reports of issues at more than 2,500 companies.