Ozarkgal
Senior Member
- Location
- Deep in the Ozark woods
Seriously? I don't know about where you live, but everywhere I've ever lived seltzer water is a low demand item. I drink it all the time and most stores don't even carry it, or if they do in a very limited selection. Most people are familiar with club soda, but not seltzer and don't even know what it is. I they're going to advertise it 10 for $10, with no limit designated, then they need to carry enough stock to service the demand or provide rain checks.
If I were you I would call the store and get the manager and ask him what the district manager's name and phone number is. This instills terror in the hearts of store managers. If he is not co-operative and won't give you the information, get in touch with the headquarters and ask to speak to the DM. Tell him about the incident and I'll just about guarantee the store manager will have his chestnuts roasting over a fire.
There is too much competition in the grocery business to disrespect customers like you were.
As far as items rung up incorrectly on receipts, that is my biggest pet peeve. One particular store I sometimes shop at is famous for that. Their system has a very convoluted way of recording items as they are being rung up, making it all but impossible to keep track of what they are charging. I have to finish the transaction, then before I go out the door check the receipt and 9 times out of 10 I catch items that I have been overcharged for. This necessitates a trip to the customer service line and wait to get a refund.
Finally, on one harried day after a particularly drug out incident, I cornered the manager and gave him the what for, and told him I was sick of wasting time standing in line for a refund every time I shopped. Now, I rarely go into that store because Walmart honors their competitors' ads and I make it a one stop shop.
Say what you want about Walmart,but in all the years I've shopped there and with the thousands of items I've purchased I cannot remember one single incident of being overcharged at the register.
Sorry they ruined the good day you had going, SeaBreeze.
If I were you I would call the store and get the manager and ask him what the district manager's name and phone number is. This instills terror in the hearts of store managers. If he is not co-operative and won't give you the information, get in touch with the headquarters and ask to speak to the DM. Tell him about the incident and I'll just about guarantee the store manager will have his chestnuts roasting over a fire.
There is too much competition in the grocery business to disrespect customers like you were.
As far as items rung up incorrectly on receipts, that is my biggest pet peeve. One particular store I sometimes shop at is famous for that. Their system has a very convoluted way of recording items as they are being rung up, making it all but impossible to keep track of what they are charging. I have to finish the transaction, then before I go out the door check the receipt and 9 times out of 10 I catch items that I have been overcharged for. This necessitates a trip to the customer service line and wait to get a refund.
Finally, on one harried day after a particularly drug out incident, I cornered the manager and gave him the what for, and told him I was sick of wasting time standing in line for a refund every time I shopped. Now, I rarely go into that store because Walmart honors their competitors' ads and I make it a one stop shop.
Say what you want about Walmart,but in all the years I've shopped there and with the thousands of items I've purchased I cannot remember one single incident of being overcharged at the register.
Sorry they ruined the good day you had going, SeaBreeze.
