It is impossible to get the IRS on the phone; from experience. We finally found the closest IRS office in Harlingen, Texas. Problem, there's no phone number. Unbelievable.Have you ever tried to get the IRS on the phone? IMPOSSIBLE!
and the form on line wanted ALL my info plus full ss# and my Credit card number. What? No!
Still waiting for the $600, and i filed and paid in in 2018 and 2019.