Stores Rethinking Self Checkout.

I have become a fan of self checkout….never have more than a handful of items and it means no queueing.
Hope reducing it doesn’t become a trend!
Iceland and Home Bargains annoy me as they have no self-checkout.
Not in my town anyway.
 

We have a Market Basket. No self checkout, but you will always see at least 15 checkouts open. Many times there are over 20 cashiers servicing people. NEVER wait more than 2-3 minutes.
Store employees are always pointing out to people where the lines are less, like a traffic cop.
The only problem is, a friend of mine works there in the finance area and he tells me over 70% of food that goes through the store is from welfare recipients, meaning taxpayers are footing the bill.
 

Robb.hisself said:
I read a story on Yahoo today that many large companies are rethinking self check out: Walmart, Costco, HomeDepot, etc. Looks like there's change in the wind.
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I believe there is, it may just take a lot of time to change it up. With a lot of thieves stealing and getting by with it is just showing how chicken the ones are in keeping the law. Yes, chicken.
 
We have Coles and Woolworths stores where I live. I'd rather do a fast checkout myself, never have more than 10 articles. What I object to is there is an Express checkout lane which means the service is supposed to be fast. I asked the girl, "what does fast checkout mean, and she said 10 articles or less" and I said, "how come some of these trolleys have up to 20 articles in them". She said they are quite often open to abuse because the customers don't speak too much English and they want to argue all the time, and they just let them through.
 
oscash said:
We have Coles and Woolworths stores where I live. I'd rather do a fast checkout myself, never have more than 10 articles. What I object to is there is an Express checkout lane which means the service is supposed to be fast. I asked the girl, "what does fast checkout mean, and she said 10 articles or less" and I said, "how come some of these trolleys have up to 20 articles in them". She said they are quite often open to abuse because the customers don't speak too much English and they want to argue all the time, and they just let them through.
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I didn't realize that.
 
I used to hate using the self check outs. It seemed there was always a glitch, especially at Walmart. I tried using it there a couple of times when I had only a couple of items. Since COVID when our local supermarket installed self check outs, I find it easier, more efficient and less germ-y to use the self check out since cashiers are not handling my groceries after handling other people's money. I usually only buy things to fill two reusable grocery bags and have gotten used to the process.

Still, more germ-y or not, since I buy way more items at Walmart, the couple of times a year that I physically go into a store, I no longer use their self check outs.
 
OneEyedDiva said:
I used to hate using the self check outs. It seemed there was always a glitch, especially at Walmart. I tried using it there a couple of times when I had only a couple of items. Since COVID when our local supermarket installed self check outs, I find it easier, more efficient and less germ-y to use the self check out since cashiers are not handling my groceries after handling other people's money. I usually only buy things to fill two reusable grocery bags and have gotten used to the process.

Still, more germ-y or not, since I buy way more items at Walmart, the couple of times a year that I physically go into a store, I no longer use their self check outs.
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The issue of keeping or removing self check out machines unfortunately is not in terms of customer convenience or customer wishes. To over come the theft issue they could post a person next to each machine to watch the customer. But, they won't because the entire purpose of self check out is to transfer the labor of checking out from a cost to the store to the customer. So it is best to stop kidding ourselves about it. If the store loses more money on theft than it costs them to have clerks check customers out then the machines are gone.
 
Back whenI used to [physically] go to the store ... I had a manager direct me to the self check out ..... I said to her, ya know, the more of these you have, and the shoppers use, the less cashiers ya need. The less cashiers ya have, the less managing they need ..... careful what ya wish for.
 

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