Butterfly
SF VIP
- Location
- Albuquerque, New Mexico USA
I think the doctors' offices' personnel get pretty overwhelmed trying to keep up with the zillions of different plans and what they do or do not cover, so I wouldn't blame her. From the dates on the bill, it looks like maybe they sent it to Empire first, and they didn't pay because Medicare hadn't paid anything yet. Who knows, but it's only a glitch and will get straightened out one way or another. This is why we all need to pay attention when we get those bills.