I posted previously about the new roof on my house. The roofer claimed they replaced 491 sq. ft. of wood which I knew was a lie because I watched the entire job from my living room window & was able to see how much wood was carried up to the roof. Since I couldn't prove it, I paid the extra $3,500.00 but I reminded the foreman that I would post a detailed review about the entire job. Greed took over (as usual). I posted reviews on 3 sites. Based on previous experience with greedy contractors, I knew that would resolve the matter.
The owner of the company phoned me & was very unhappy about my review. He also said he fired the foreman because he was exaggerating costs on jobs & keeping some of the money for himself. I said, "Big surprise, eh?"
After some discussion, he agreed to refund $1,150.00 if I deleted my review. I told him, "Since I'm happy with the job & I'm only disappointed in your greed, I will delete the review upon receipt of my refund."
He was in such a hurry to have my review deleted, he didn't want to mail me the check; he personally came by & brought it.
Isn't that what is called "The power of the pen?"
The owner of the company phoned me & was very unhappy about my review. He also said he fired the foreman because he was exaggerating costs on jobs & keeping some of the money for himself. I said, "Big surprise, eh?"
After some discussion, he agreed to refund $1,150.00 if I deleted my review. I told him, "Since I'm happy with the job & I'm only disappointed in your greed, I will delete the review upon receipt of my refund."
He was in such a hurry to have my review deleted, he didn't want to mail me the check; he personally came by & brought it.
Isn't that what is called "The power of the pen?"