Will Be Done With Citibank Banking

OneEyedDiva

OneEyedDiva

SF VIP
Location
New Jersey
I'm am so annoyed right now. I've never had problems with my Citibank credit card account so rarely have to call. But trying to get through to a real person regarding the checking and savings accounts I opened in November is a pain in the a*s.

Citi closed the checking because I only funded the savings (it was a package deal so I had to open a checking). They took it upon themselves to change my paperless setting on both accounts due to the closing of the one. I do not want statements mailed to my home. I changed it back but I hope they don't pull a fast one and not pay the extra $25 for choosing the paperless setting.

Once my bonus offer ($425) is deposited into my account and the obligatory 90 days has passed, I'm moving my savings back to Chase. At least if I have an issue, Chase has branches that are easily accessible. Citibanks are on the highway and I don't drive anymore. Plus after reading reviews for the two branches closest to my town, I gather their in person customer service is terrible too. Sorry...just venting and maybe saving someone else from that torture. šŸ˜–
 

Last edited:
I agree ,Citibank is a pain ...I like chase a lot ...to bad being a chase private client already excludes me from all these cash offers .... I was thinking of taking the citi bank offer for 700 bucks ..but they now have so few locations and the few near us it is so hard to park so I may give some to Bank of America
 
mathjak107 said:
I agree ,Citibank is a pain ...I like chase a lot ...to bad being a chase private client already excludes me from all these cash offers .... I was thinking of taking the citi bank offer for 700 bucks ..but they now have so few locations and the few near us it is so hard to park so I may give some to Bank of America
Click to expand...
I think banks will continue to compete by making these offers. A friend (who just passed away two days ago:cry:) told me about an offer from Santander Bank. I'd never heard of that bank before and the bonus wasn't as much as Citi. Found out I'd have to go even further if I ever needed to talk to a bank rep face to face, so I decided not to pursue it. Plus I don't want to overwhelm my son with a bunch of accounts to follow up on.
 

OneEyedDiva said:
I think banks will continue to compete by making these offers. A friend (who just passed away two days ago:cry:) told me about an offer from Santander Bank. I'd never heard of that bank before and the bonus wasn't as much as Citi. Found out I'd have to go even further if I ever needed to talk to a bank rep face to face, so I decided not to pursue it. Plus I don't want to overwhelm my son with a bunch of accounts to follow up on.
Click to expand...
we have a chase , bank of america and santender all within walking distance . citi bank is the only one we would have to drive to but parking sucks .
 
I like the Chase Credit cards...We use the Marriott Bonvoy and United Airlines to get the best bang for your buck with points. For checking have been using Bank of America (and predecessors) forever with almost everything done on line.
 
mathjak107 said:
we have a chase , bank of america and santender all within walking distance . citi bank is the only one we would have to drive to but parking sucks .
Click to expand...
mikermeals said:
I like the Chase Credit cards...We use the Marriott Bonvoy and United Airlines to get the best bang for your buck with points. For checking have been using Bank of America (and predecessors) forever with almost everything done on line.
Click to expand...
MJ: I'm within walking distance of Chase, TD, PNC & Bank of America. Credit union used to be close too but closed the branch here. No matter...I bank online with them.
Mike I have two Chase cards. I use the Freedom when there are useful 5% bonus categories. The Freedom Unlimited is used for Costco, since their bonus is 1/2 percent more at 1.5%. Costco doesn't accept Mastercard (Citi - 2%) and AmEx (3% at other supermarkets).
 
i have the chase trio ... the freedom , the unlimited and the chase sapphire reserve .

the sapphire reserve is not only 3x points on dinning and travel but all the points get a 50% when used through the chase expedia portal for travel .
we take the 5% categories on the freedom and transfer them to the reserve where they increase to 7-1/2% for travel .the 1-1/2% become increased by 50% too .

we recently had an all expense trip for 2 including airfare and hotel to Chicago with the points... we are going to florida soon with the points as well
 
The banking industry, as are many others, are always in a state of flux.

I've encountered issues with many banks throughout the years, most recently BMO Harris, Chase, and Bank of America. Although aggravating, the issues have always been resolved to my satisfaction - Except for BOA closing it's drive-up windows. We are also being pushed to do much more online banking, which saves the bank money by not having to offer as many branches and thus less infrastructure and employees.

Sorry for the loss of your friend @OneEyedDiva :(
 
mathjak107 said:
i have the chase trio ... the freedom , the unlimited and the chase sapphire reserve .

the sapphire reserve is not only 3x points on dinning and travel but all the points get a 50% when used through the chase expedia portal for travel .
we take the 5% categories on the freedom and transfer them to the reserve where they increase to 7-1/2% for travel .the 1-1/2% become increased by 50% too .

we recently had an all expense trip for 2 including airfare and hotel to Chicago with the points... we are going to florida soon with the points as well
Click to expand...
Niceee!
 
Gardenlover said:
The banking industry, as are many others, are always in a state of flux.

I've encountered issues with many banks throughout the years, most recently BMO Harris, Chase, and Bank of America. Although aggravating, the issues have always been resolved to my satisfaction - Except for BOA closing it's drive-up windows. We are also being pushed to do much more online banking, which saves the bank money by not having to offer as many branches and thus less infrastructure and employees.

Sorry for the loss of your friend @OneEyedDiva :(
Click to expand...
Thank you so much Gardenlover!
 
OneEyedDiva said:
"....I'm am so annoyed right now. I've never had problems with my Citibank credit card account so rarely have to call. But trying to get through to a real person regarding the checking and savings accounts I opened in November is a pain in the a*s....".
Click to expand...
Do you have any local banks that you could use?
The "Move Your Money" Movement. | Budgets Are Sexy
We stopped using 'big banks' years ago, and are fortunate to have a local bank, with about 5 branches in nearby burbs, right here in town. We can walk in there any time and never wait for more than a few minutes to see anyone in the bank, or access the lockbox. They offer all the online services the large banks have so there is no downside to this.
As far as credit cards, we deal with Capital One separately and use a Fidelity cc to pay our bills because we can get cash back simply by paying our utilities via cc online.
 
retiredtraveler said:
Do you have any local banks that you could use?
The "Move Your Money" Movement. | Budgets Are Sexy
We stopped using 'big banks' years ago, and are fortunate to have a local bank, with about 5 branches in nearby burbs, right here in town. We can walk in there any time and never wait for more than a few minutes to see anyone in the bank, or access the lockbox. They offer all the online services the large banks have so there is no downside to this.
As far as credit cards, we deal with Capital One separately and use a Fidelity cc to pay our bills because we can get cash back simply by paying our utilities via cc online.
Click to expand...
Perhaps you missed part of this thread RT. I live within walking distance of several banks including Chase, the bank I've dealt with for decades. The closest is TD Bank, so I have a little money there as well as my SD box (half the price of Chase's fee) because of the convenience. Our credit union also used to be within easy walking distance but they closed that branch which is no big deal since 99% of my banking is done online. Most of my savings is with them. I transferred money from Chase and the credit union to fund the Citibank account in order to take advantage of the bonus offering. I thought I might just leave the money there but now I plan to transfer the funds, splitting them between the three financial institutions after I receive the bonus. All the small local banks in the area went out of business a long time ago. As mentioned previously, I've never had a problem with my Citibank credit card.
 
fmdog44 said:
1 Yr. CD rate at Wells Fargo is 0.15%. Several online banks are offering 2.0-2.15%
Click to expand...
I don't chase interest rates because Muslims are not supposed to collect interest (Riba). Last I checked, the mandate about that has loosened up a bit, however. Now it's said to be acceptable to receive interest that is no more than 5% of one's net worth and it is suggested that Riba be donated to non Muslims in some form. The ruling about no Riba (neither charge it or pay it) came about over 1,400 years ago because interest was charged by the rich to the poor who needed to borrow money. It kept them indebted where it was impossible to pay off the loans and get ahead. Sound familiar?
 
mathjak107 said:
we went shopping around today for the best promos on some cash we had .. citi bank was our best offer ... i got 700 dollars plus 100 for referring my wife and she got a few hundred for opening an account ....
Click to expand...
Fantastic MJ ! I didn't realize one could use a person living in the same household for the referrals. I hope you never have to call them for anything. LOL :ROFLMAO:
 
OneEyedDiva said:
Fantastic MJ ! I didn't realize one could use a person living in the same household for the referrals. I hope you never have to call them for anything. LOL :ROFLMAO:
Click to expand...
yes as long as they dont have a citi accounts husband and wife can open two single accounts and one can get the referral fee .

so i got 800 for doing 50k in savings and 100 bucks in checking .

she did 15k in savings and 100 bucks in checking and she got a few hundred too .

bank of america had nothing for new accounts which i thought was stupid . they only offered money if you were targeted and an exising bank of america customer so we left .
 
When I was working our company accounts were with Bank of America. I had nothing but trouble with them and if it had been my decision to make I would have changed banks in a heartbeat. TERRIBLE customer service!
 

You must log in or register to reply here.

Back
Top