Will Be Done With Citibank Banking

win231

Well-known Member
Location
CA
I had problems with Citibank and Capital One. I moved everything to Chase 5 years ago. No problems with them.
 

hellomimi

Namaste šŸ™
Location
City of Angels
I have similar issue with citi regarding their bank bonuses. They made it so difficult for me to get my bonus. It's good that I save screenshots of every offer including promo codes, if any so I can prove what I signed up for and the link I used. I had to file a complaint with CFPB and only then did my bonus post to my account. I closed account soon as statement post to avoid residual interests that can possibly make my account remain open. I didnt have to babysit Chase accounts to receive my bonus, same with US Bank and Wells Fargo.
 

mathjak107

Senior Member
I have similar issue with citi regarding their bank bonuses. They made it so difficult for me to get my bonus. It's good that I save screenshots of every offer including promo codes, if any so I can prove what I signed up for and the link I used. I had to file a complaint with CFPB and only then did my bonus post to my account. I closed account soon as statement post to avoid residual interests that can possibly make my account remain open. I didnt have to babysit Chase accounts to receive my bonus, same with US Bank and Wells Fargo.
we purposely went in and had the bank set it up for us .
 

hellomimi

Namaste šŸ™
Location
City of Angels
There wasn't any Citi, WF or Chase in the sticks where I lived before so those transactions were done online if those banks allowed and offer it nationwide.

When we go on vacation out of state, I would check all banks along the way that required inside bank openings only. We did a lot of that in FL when we visit my stepdaughter.

We pay taxes on the bank bonuses but not on the CC sign up bonuses which were plenty for years until late last year when it started to dry up. I quit applying for new CC bonuses when manufactured spending (MS) was no longer doable in my area.
 

OneEyedDiva

Well-known Member
Location
New Jersey
I had problems with Citibank and Capital One. I moved everything to Chase 5 years ago. No problems with them.
I have similar issue with citi regarding their bank bonuses. They made it so difficult for me to get my bonus. It's good that I save screenshots of every offer including promo codes, if any so I can prove what I signed up for and the link I used. I had to file a complaint with CFPB and only then did my bonus post to my account. I closed account soon as statement post to avoid residual interests that can possibly make my account remain open. I didnt have to babysit Chase accounts to receive my bonus, same with US Bank and Wells Fargo.
Chase has been my primary bank for decades; also never had problems with them.
Very smart Hellomimi. I took screen shots of the each of the sign up screens and the confirmation screens, then of the chats.
 

mathjak107

Senior Member
There wasn't any Citi, WF or Chase in the sticks where I lived before so those transactions were done online if those banks allowed and offer it nationwide.

When we go on vacation out of state, I would check all banks along the way that required inside bank openings only. We did a lot of that in FL when we visit my stepdaughter.

We pay taxes on the bank bonuses but not on the CC sign up bonuses which were plenty for years until late last year when it started to dry up. I quit applying for new CC bonuses when manufactured spending (MS) was no longer doable in my area.
They consider bank account bonusā€™s interest ....credit card bonusā€™s are considered rebates of current or future spending
 

Autumn72

Rhode Island
I'm am so annoyed right now. I've never had problems with my Citibank credit card account so rarely have to call. But trying to get through to a real person regarding the checking and savings accounts I opened in November is a pain in the a*s.

Citi closed the checking because I only funded the savings (it was a package deal so I had to open a checking). They took it upon themselves to change my paperless setting on both accounts due to the closing of the one. I do not want statements mailed to my home. I changed it back but I hope they don't pull a fast one and not pay the extra $25 for choosing the paperless setting.

Once my bonus offer ($425) is deposited into my account and the obligatory 90 days has passed, I'm moving my savings back to Chase. At least if I have an issue, Chase has branches that are easily accessible. Citibanks are on the highway and I don't drive anymore. Plus after reading reviews for the two branches closest to my town, I gather their in person customer service is terrible too. Sorry...just venting and maybe saving someone else from that torture. šŸ˜–
I agree with you on bank bs.
I too have trouble with TD Bank
Will not allow me to use my own money. This has been going on for months always had issues with this bank. One said to me her words, " you don't need your money right now" I am hungry and need to transfer savings to checking the strangers at this bank has been calling the shots for how I will use my money still can't get my savings tobuy food
 
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mathjak107

Senior Member
no matter what the financial institution you will have those who have had poor experiences .... i can say with the exception of vanguard who i wont do business with all my banking really has been transparent to us ...no issues , no problems .......same with fidelity , 33 years with them and i couldn't be more satisfied ...
 

OneEyedDiva

Well-known Member
Location
New Jersey
I agree with you on bank bs.
I too have trouble with TD Bank
Will not allow me to use my own money. This has been going on for months always had issues with this bank. One said to me her words, " you don't need your money right now" I am hungry and need to transfer savings to checking the strangers at this bank has been calling the shots for how I will use my money still can't get my savings tobuy food
One said to me her words, " you don't need your money right now" You have GOT to be kidding me! I would have needed all my money right then. Close my account right now. If she wasn't the bank manager I certainly would have asked to speak to the manager. I also have an account at TD but so far have had nothing but positive experiences there.
 

OneEyedDiva

Well-known Member
Location
New Jersey
closed our citi accounts and took the money and bonus out .

thanks for the heads up as the bank person we sat with said that bringing the account to zero without having them close it would trigger fees if we did not have them close things
You're welcome. It's good that you got to sit with a bank representative and things went smoothly.
 

mathjak107

Senior Member
You're welcome. It's good that you got to sit with a bank representative and things went smoothly.
i had some thank you points which i tried to redeem ....... somehow they had a phone number they wanted to text a verification too that was non existent so the system locked me out .... i just got off the phone and they felt bad so they doubled my points ..... i had enough for a dominos pizza fest lol
 

mathjak107

Senior Member
we learned we can do the citi promo again after 180 days . so the last ones we did that got us 1100 bucks for 90 days went very well . so tomorrow we will look in to doing the deals again .

50k gets you 700 bucks . if a husband and wife do 50k that is 1400 plus they generally give us 100 bucks as a referral for the spouse .

anyway it is a great deal for a bank promo
 

MarciKS

~ā™„~
Location
My Apartment
Our bank went with a new credit card company. Only problem is...I set up my account and now when I try to go in and use it...it has changed my security question so the answer doesn't match so I can't get into it. I've emailed the place about it. They have offers I'm interested in but I can't access them unless I can log in. I think I'm gonna call the bank and complain if they don't fix it.
 

OneEyedDiva

Well-known Member
Location
New Jersey
Our bank went with a new credit card company. Only problem is...I set up my account and now when I try to go in and use it...it has changed my security question so the answer doesn't match so I can't get into it. I've emailed the place about it. They have offers I'm interested in but I can't access them unless I can log in. I think I'm gonna call the bank and complain if they don't fix it.
No one is supposed to be able to change your security question! I'd call them and pitch a b*tch if they don't immediately fix the issue!
 
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I have been using a credit union for my banking needs since the 1980s. Why are you still messing around with commercial banks, and their fees, crummy rates, and poor service? I haven't step foot in a "bank" in decades,. Why do you need to go to a bank, when I can be online with my credit union in 10 seconds.
Because none of the credit unions--around here anyway--have safe deposit boxes and I've been told that it's safer to keep stuff in a bank's safe deposit box rather than a personal safe (even a large one).
 

MarciKS

~ā™„~
Location
My Apartment
No one is supposed to be able to change your security question! I'd call them and pitch a b*tch if they don't immediately fix the issue!
Nobody changed it. It just happened. The guy on the phone could only reset the page when I got locked out. I asked him for help he had nothing to offer. Not even a place to contact for help. He just said he was sorry. I was like WTF?
 
Another bad thing about Citibank: when my nephew & niece-in-law lost their home in the 2018 Camp Fire and moved in with us, NIL had a separate checking acct with Citibank. She called Citi & told them that she hadn't had time to grab her checkbk or debit card before evacuating. They said we'll cancel the acct & send you the new checks & debit card.

She said how fast will they get here? Citi says 7-10 business days. She said can I get them any faster, that's my only bank acct & I need access to my $$, you can take the $$ out of my acct to overnight-mail the checks & debit card to me, please please please? They said no, we don't do that, if you want to drive to the nearest Citi branch, we might be able to speed it up to 3 or 4 business days.

She said, while starting to cry, have you heard about the Camp Fire, I'm in an awful position here, the nearest Citi branch to me is a 2-hr drive in each direction and I can't get time off work to do that, I'm literally working every day. (Her job is in-home care of elderly people.) Citi said no. She starts crying harder & says "please." Citi says no. She calls her boss & asks if there's any way she can take just one day off to make the 4-hr altogether trip to go get some of her $$. The boss starts crying herself & says no I'm so sorry, but only you & 1 other person are showing up to work because of the Fire, sorry but I really need you to work, those poor old people need someone to take care of them.

NIL calls Citi back crying harder than ever, telling them what boss says, haven't you heard what we're going thru here in this area with the Camp Fire, can't you do something to help me out here? Citi says, yeah we've heard about the Fire, whatever, rules are rules, you'll have to make that 4-hour trip if you want that $$ sooner than 7-10 business days, shrug.

So, NIL ended up getting the 1 other person who was working to trade shifts with her (which meant NIL then had to work 2 back-to-back shifts which meant going without sleep for over 24 hours) and made the 4-hour trip to get her $$.

So I've got another name for Citibank which rhymes and it ain't polite.
 

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