we purposely went in and had the bank set it up for us .I have similar issue with citi regarding their bank bonuses. They made it so difficult for me to get my bonus. It's good that I save screenshots of every offer including promo codes, if any so I can prove what I signed up for and the link I used. I had to file a complaint with CFPB and only then did my bonus post to my account. I closed account soon as statement post to avoid residual interests that can possibly make my account remain open. I didnt have to babysit Chase accounts to receive my bonus, same with US Bank and Wells Fargo.
I had problems with Citibank and Capital One. I moved everything to Chase 5 years ago. No problems with them.
Chase has been my primary bank for decades; also never had problems with them.I have similar issue with citi regarding their bank bonuses. They made it so difficult for me to get my bonus. It's good that I save screenshots of every offer including promo codes, if any so I can prove what I signed up for and the link I used. I had to file a complaint with CFPB and only then did my bonus post to my account. I closed account soon as statement post to avoid residual interests that can possibly make my account remain open. I didnt have to babysit Chase accounts to receive my bonus, same with US Bank and Wells Fargo.
They consider bank account bonus’s interest ....credit card bonus’s are considered rebates of current or future spendingThere wasn't any Citi, WF or Chase in the sticks where I lived before so those transactions were done online if those banks allowed and offer it nationwide.
When we go on vacation out of state, I would check all banks along the way that required inside bank openings only. We did a lot of that in FL when we visit my stepdaughter.
We pay taxes on the bank bonuses but not on the CC sign up bonuses which were plenty for years until late last year when it started to dry up. I quit applying for new CC bonuses when manufactured spending (MS) was no longer doable in my area.
We do both ..... we just got 1100 dollars from citI bank for opening an account ...I never let the tax tail wag the tax dog .Correct, that's why I preferred them as long as I got approved, I know how to meet the required spend in 90 days doing MS.
I agree with you on bank bs.I'm am so annoyed right now. I've never had problems with my Citibank credit card account so rarely have to call. But trying to get through to a real person regarding the checking and savings accounts I opened in November is a pain in the a*s.
Citi closed the checking because I only funded the savings (it was a package deal so I had to open a checking). They took it upon themselves to change my paperless setting on both accounts due to the closing of the one. I do not want statements mailed to my home. I changed it back but I hope they don't pull a fast one and not pay the extra $25 for choosing the paperless setting.
Once my bonus offer ($425) is deposited into my account and the obligatory 90 days has passed, I'm moving my savings back to Chase. At least if I have an issue, Chase has branches that are easily accessible. Citibanks are on the highway and I don't drive anymore. Plus after reading reviews for the two branches closest to my town, I gather their in person customer service is terrible too. Sorry...just venting and maybe saving someone else from that torture.
One said to me her words, " you don't need your money right now" You have GOT to be kidding me! I would have needed all my money right then. Close my account right now. If she wasn't the bank manager I certainly would have asked to speak to the manager. I also have an account at TD but so far have had nothing but positive experiences there.I agree with you on bank bs.
I too have trouble with TD Bank
Will not allow me to use my own money. This has been going on for months always had issues with this bank. One said to me her words, " you don't need your money right now" I am hungry and need to transfer savings to checking the strangers at this bank has been calling the shots for how I will use my money still can't get my savings tobuy food
You're welcome. It's good that you got to sit with a bank representative and things went smoothly.closed our citi accounts and took the money and bonus out .
thanks for the heads up as the bank person we sat with said that bringing the account to zero without having them close it would trigger fees if we did not have them close things
i had some thank you points which i tried to redeem ....... somehow they had a phone number they wanted to text a verification too that was non existent so the system locked me out .... i just got off the phone and they felt bad so they doubled my points ..... i had enough for a dominos pizza fest lolYou're welcome. It's good that you got to sit with a bank representative and things went smoothly.
No one is supposed to be able to change your security question! I'd call them and pitch a b*tch if they don't immediately fix the issue!Our bank went with a new credit card company. Only problem is...I set up my account and now when I try to go in and use it...it has changed my security question so the answer doesn't match so I can't get into it. I've emailed the place about it. They have offers I'm interested in but I can't access them unless I can log in. I think I'm gonna call the bank and complain if they don't fix it.
Because none of the credit unions--around here anyway--have safe deposit boxes and I've been told that it's safer to keep stuff in a bank's safe deposit box rather than a personal safe (even a large one).I have been using a credit union for my banking needs since the 1980s. Why are you still messing around with commercial banks, and their fees, crummy rates, and poor service? I haven't step foot in a "bank" in decades,. Why do you need to go to a bank, when I can be online with my credit union in 10 seconds.
Nobody changed it. It just happened. The guy on the phone could only reset the page when I got locked out. I asked him for help he had nothing to offer. Not even a place to contact for help. He just said he was sorry. I was like WTF?No one is supposed to be able to change your security question! I'd call them and pitch a b*tch if they don't immediately fix the issue!