Yes or No...Ask random questions, get a yes or no

Yes. Sometimes happy with the results. Not always.

You buy heavy stuff like laundry detergent online so you don't have to haul it home.
 
Depends on the bank. Ironically, online bank personnel are easier to speak with by phone than regular banks like Chase or B of A.

When available, you generally start off using online chat (usually AI, but not always) to resolve a problem and are often successful.
 

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