I love the trash guys!
We are limited to 90 gallons of trash on each weekly pickup. Often, I will have extra with yard debris (especially fall and spring) so I call the office in advance and let them know. When they arrive for pickup, the driver gets out, takes a picture with his tablet and documents the extra bags. I am then billed $3/bag on the monthly bill.
I rarely fill those 50 gallon bags because they are too heavy for me to drag out to the street. Today, when they came, I went out there and he said, "You don't really have extra." He called the office to have them remove the extra charges. He also said I don't have to call the office in advance, that he would take care of the charges.
I always give them a tip, $10-20 each when there are extra bags; sometimes there have been over 15 of them. The company charges extra but those two guys are the ones who do the additional work and they don't get any of that.
These men are so very nice and friendly. I tell them how much I appreciate what they do; it's so important!