Computer tech: gotta love it!

An example of how even highest quality computer products can still be confusing due to inadequate help information.

My Pixel 10 PRO doesn't have a SIM card but rather an e-SIM. My device has now been fully set up, but I am unfamiliar with some usage. I needed to open an Amazon Hub Locker at a Staples for a package. So at home, after opening the Amazon notification email, I drilled down to its Open Locker page I expected to use at the store without having to find it on the phone while at the store.

To do so, the Amazon email page had automatically entered its Amazon Shopping app link HUB Locker page from the email. Instead, for unknown reasons, by time I reached the store, possible due to timeouts dictated by its Sales bean counters, the Amazon page had switched to its annoying Home page with endless shopping and deals flashing and changing. I did not know how to get into the Hub Locker page as it is not described in its emails.

On the phone, I had turned off Mobile data as I only turn that on when away from home. But did not recall where it was in Settings under Network & internet that has ten sub categories. Of course, the Pixel 10 Settings is a vast labyrinth. After not finding that, I decided to use the Ask Gemini, AI verbal tool to ask a question feature, but that required network connectivity, so could not. Eventually frustrated, turned on the guest Staples wifi where web searching in Chrome found how to drill down to the Amazon Shopping app Hub Locker page whence I opened the locker with packages.

Back at home web searching, found Mobile data is under Setting : Network & internet : SIMs field. I don't understand why it was placed there as on other phones it is either in Quick Notifications or directly in Network & internet. And in fact, at a Google help community, found I was not the only person getting lost.
 
David777 said:
An example of how even highest quality computer products can still be confusing due to inadequate help information.

My Pixel 10 PRO doesn't have a SIM card but rather an e-SIM. My device has now been fully set up, but I am unfamiliar with some usage. I needed to open an Amazon Hub Locker at a Staples for a package. So at home, after opening the Amazon notification email, I drilled down to its Open Locker page I expected to use at the store without having to find it on the phone while at the store.

To do so, the Amazon email page had automatically entered its Amazon Shopping app link HUB Locker page from the email. Instead, for unknown reasons, by time I reached the store, possible due to timeouts dictated by its Sales bean counters, the Amazon page had switched to its annoying Home page with endless shopping and deals flashing and changing. I did not know how to get into the Hub Locker page as it is not described in its emails.

On the phone, I had turned off Mobile data as I only turn that on when away from home. But did not recall where it was in Settings under Network & internet that has ten sub categories. Of course, the Pixel 10 Settings is a vast labyrinth. After not finding that, I decided to use the Ask Gemini, AI verbal tool to ask a question feature, but that required network connectivity, so could not. Eventually frustrated, turned on the guest Staples wifi where web searching in Chrome found how to drill down to the Amazon Shopping app Hub Locker page whence I opened the locker with packages.

Back at home web searching, found Mobile data is under Setting : Network & internet : SIMs field. I don't understand why it was placed there as on other phones it is either in Quick Notifications or directly in Network & internet. And in fact, at a Google help community, found I was not the only person getting lost.
Click to expand...
Yeah, I'm not a fan of Google products and especially not their documentation. But in this age of AI, you might be able to get an AI bot to help you and save you some time.

Gemini is Google's AI "assistant," so that might be a good place to start.
‎Google Gemini
 
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