CaliS
girl next door
- Location
- West Coast, USA
I am so frustrated. I sent my son a box of Hickory Farm ($90) for Thanksgiving. They shipped it FEDEX. They sent a picture of it sitting in the hallway next to the mailboxes - NOT on his doorstep. My son never received the package.
I reached out to FEDEX and all they said was "it was delivered" ... I reached out to Hickory Farms and they said at first they would resend and require a signature, then they wrote back and said - "OH, well FEDEX says they delivered it so, nothing we can do" .....
So, I'll never buy from Hickory Farms again.![]()
Update:
I am pleased to say, after a great deal of back and forth and a bad review at the BBB ---- Hickory Farms has stepped up and sent a replacement package! They agreed that throwing the box in a hallway near the mailboxes does not constitute a confirmed delivery. At the very least, they should put it on his doorstep!
So, hopefully my son will get his "Season's Eatings Hearty Party Gift Box"