Walmart & the self checkout...

I don't see how purchasing thousands and thousands of dollars worth of equipment that we will have to pay for with price hikes a way to cut costs.
 

MarciKS said:
I don't see how purchasing thousands and thousands of dollars worth of equipment that we will have to pay for with price hikes a way to cut costs.
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They save the benefits, which account for maybe 25% of the per employee cost. The machines don’t need any, but you can be danged sure we won’t see any price cuts.
 

I've mostly been doing Walmart pickup since Covid, but I really like self-checkout at the stations that have a conveyor belt when I have a lot of stuff. Main reason I like it is when I fill my bags, I group things by what room they're going to or by categories.
 
That's another thing...

They claim you can do in store pick up but as a general rule when I go to our website most of everything I want says no in store pick up. So I don't find this service helpful.
An example would be the snow boots I purchased last year. I tried to order them online & do in store pick up & they said it wasn't available but they had them in the store.
 
There are two stores in town. One has self checkout and one does not. I prefer the self checkout because it's faster. On the cashier one, why do I always get behind someone with an item that won't scan or doesn't have a code and the cashier has to go running around to find a supervisor or go to the shelf while I have to wait. Why am I so fast and everyone else is so slow. Remember ATM's first introduction. Everyone worried about people losing jobs? Hey the ATM's are open 24/7. No one complaining anymore. The banks won't hire more people to make things faster. They are happy with letting you line up.It costs them nothing.
 
If I end up in the ER tonight because I can't breathe & they want to know why, I'm blaming it on the cat. Her name is Judy. LMBO
 
Judycat said:
So there will be lines at the self-checkout instead. Those waiting will be irritated that others aren't going fast enough. Everything will go slower and people will be meaner.
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It's rare to have a lineup at the self checkout because most people have a few items in a hand basket. It's really rare to see a shopping cart full. The shortest and fastest now is the cash only wicket . Rarely used.
 
MickaC said:
I've never used self checkout at Walmart, or anywhere else. I totally prefer cashiers.
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I don't trust cashiers to know about sale items. They just scan the bar code.So I have to watch them because it hasn't been coded. More than once. When I scan my own I know the sale item and the price.i can't fix it. There is an attendant on hand. With a cashier they have to call a supervisor or leave the station.Time consuming and then you get the chatters.
 
Camper6 said:
I don't trust cashiers to know about sale items. They just scan the bar code.So I have to watch them because it hasn't been coded. More than once. When I scan my own I know the sale item and the price.i can't fix it. There is an attendant on hand. With a cashier they have to call a supervisor or leave the station.Time consuming and then you get the chatters.
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Yes.....that can be true in a lot of cases. I do watch the till screen, and yes, wrong prices can take extra time.
 
I read an article about the amount of theft and cheating on those self-checkout machines. It's apparently very commonplace. The stores know about it, and largely don't care, as the machines save them money anyway.

It's amazing, the tricks people come up with to cheat the system. Some people actually change price tags and labels, so it scans a cheaper item! I suppose if they are caught, it's very hard to prove that they're the ones who did it.

So, the self-checkout machines really are a kind of honor system.
 
I don't shop at Walmart, but Safeway was constantly pushing customers to use the self-checkouts. There'd always be an employee walking up and down telling people "there's no wait at the self checkout". I'd smile and say no thanks, but what I meant was I'll stay right here to be checked out by the human cashier who needs the job, please tell your awful upper management to get stuffed.

At Publix they simply open a new cashier lane when anyone's waiting and they employ enough baggers, too. Love Publix.
 
Aunt Bea said:
It won't be long before you just go in grab what you want and automatically charge your card as you exit the store.
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Saw just that on a program about 20 years ago (maybe Discovery?) where the guy put stuff in his cart and walked out the door
Card charged thru some sorta all encompassing scanner as he walked out

Can't imagine how the scan errors'd get handled
 
Gary O' said:
Can't imagine how the scan errors'd get handled
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Prolly like a redlight camera for traffic violations.

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Had a "cashier manager" ...[as per the little tag on her shirt] try to direct me to a self check once. I said to her, if we shoppers start using those on a regular basis, we will no longer need cashiers at all. Then the store will no longer need you......
 
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