I just listened to a news piece on the following program, so some of the details may not be exactly correct, depending on how thoroughly the news team did their research.
In the piece, details were given about a loan forgiveness program the US Government has for students who take jobs in the public sector, like teaching and nursing. According to the piece, 99% of people who apply are rejected! Unbelievable.
Where this piece hit home, for me: A young lady who is trying to get into the program, after getting her doctorate in Biology, and going into teaching, bemoaned how nobody who works for the program knows what they're taking about, each time she calls to check on her app, which has been repeatedly rejected. She said that without the loan forgiveness program, she will be in debt until she's sixty-two!
I can relate to her experience of dealing with ignorant government program workers: When I applied to increase my social security benefits, I dealt with seven agents. I was given information that was 100% wrong, by six of them! Different agents told me opposite things. My projected, monthly increase varied from four hundred to eight hundred dollars, with some agents telling me that I'd get a back payment check of up to eight thousand dollars! When I became an expert on my own case, and calculated I'd get about an extra one hundred dollars a month, with no back payment check, I kept demanding an agent who specialized in cases like mine, and finally got one. Her figures were within ten dollars of mine, and that's what I now am expecting, starting this month. It took five months to straighten out my case.
I empathize with those who are trying to get into the program, as above. I can only imagine their frustration as they get different information from different agents. Been there, done that!
The whole government bureaucracy trip is getting much worse, as our population swells. Totally unqualified, ignorant workers are hired to simply fill spaces. Training is terrible or non-existent. The US Mail system started heading into the toilet in the 70's, when mandatory hiring policies put folks in post offices who could barely read or speak proper English. To this day, I get mail for the house next door to me, and a house down the street gets my mail, such is the ignorance of mail carriers, these days.
Have you had tear your hair out dealings with your government's programs? Did you get things resolved to your satisfaction? How did you do so? How long did it take?