A manager is not paid to be a police officer. Nor is he trained & he also is not equipped to enforce laws. No badge, no gun, no authority.
People have been injured over stupid mask arguments. Any manager who gets involved in one is a fool.
Years ago, I applied for & was hired in a clerical position - record keeping, computer inputting, data entry, etc. in a Government run
Halfway House for inmates that were 6 months away from parole. During my interview, I was told that I would have absolutely no interaction with inmates.
After I'd been working there for a month, my supervisor told me to assist with mandatory drug testing & she handed me an instruction sheet, which explained the procedure. The instructions included, "I must personally witness the urine sample enter the bottle."
I told my supervisor, "My job duties don't include being in a small, confined bathroom with a dangerous prison inmate & watching him pee."
She said, "When we need help, you gotta help." I told her "Get someone else to help."