Do you get a human?HOTLINES
Gary, I don't do surveys...they are a waste of my time. I like to call the product hotline phone numbers ....on the package....in tiny numbers.
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I called about how it was impossible to open the plastic bag inside the box of raisin bran...I think it was Post or Kellogg's ...not sure now. It was made of thin,slippery plastic film, and had 3 or 4 lines of heat sealing along the top. I could not open it without the bag bursting and tearing. (this happened twice). I asked if anyone there ever picked up a box and tried to open it? She couldn't answer that one.
I called about Cinnamon Crunch. The card board was so thin, that after it was opened, you couldn't use the tab and slot on to hold it closed.
The top of the box as round instead of flat.
I called about small garbage bags that came with "twist ties".....there were strips of yellow plastic inside with the bags.....but there WERE NO WIRES in the yellow strips! Their logic was "since no one uses the ties, they left the wires out"!
The joke is that they cannot pass along the complaint without my name and address. After I give it to them, they want to send me a coupon for this defective product. I find it very satisfying to be able to vent.
The thing that even surpasses the smiths and the wrights is their mastery to touch every heart, every side of the subject for at least that precious moment of initial comprehension of what they've just read,Pal, you are describing a Wordsmith...or better still, a Wordwright. Someone who builds with words. A craftsman, who works with words. I like that!