Here's the first link on Wikipedia
https://en.m.wikipedia.org/wiki/NHS_111
In England, they're known as NHS 111. In Wales it's NHS 111 Wales.
Also, here's their website
https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/when-to-use-111/
In Scotland it's known as NHS 24. It's a service available from the website or on your phone dialing 111. It's when you don't have a regular GP to see, can't get an appointment as surgery too busy and there's no need for ambulance, therefore not dialling 999.
They have various departments that can help you with your immediate problem where the robot speech gives you the choice to say or tap number into phone. Then, depending on how busy they are, you might have to wait a while.
As with what I've been going through all on my own I needed help. After calling my local GP surgery, the nurse suggested that I dial 111 for NHS24.
Once I spoke to the rep, we had a lovely conversation where I was able to state how I felt and she immediately referred me to a local support service plus told me to call back my local office and told them that I'd spoken to say and so and was priority due to Pandemic delays in 2020, lockdowns and all, plus what I'd gone through recently. Thankfully, she gave me a reference number, much simpler.
Then the nurse at the surgery after hearing that number, asked me if I could scan the registration form I had and send it to their offices via email. I did that with daughter through nice HP Printer we have that do scans. Then uploaded other papers required in the same fashion.
I'm not ill often as my last GP card is dated 2012. Lol!
Hoping this help you
@hollydolly and others who may not know about this useful service when things go wrong and you're stuck between a rock and a hard place.
View attachment 291501
hit the fan once more today. I'm beginning to think that one or both companies I'm dealing with are lying but can't pinpoint which one yet...
