hollydolly
SF VIP
- Location
- London England
Just got home a little while ago... I can't tell you what a PITA it was trying to get my refund... jeezus....
... but to save boring you all with the tale.. suffice it to say I finally got it..after waiting 40 minutes for someone who could deal with it.. and several phone calls in store..
Then I drove to the Garden centre, and returned the walking boots I bought in December ... I never return things.. I can count on one hand how many times in my life I have.. so it was very odd doing it twice on one day ( kinda)....
Again a problem.. she said ''but you've worn these''..Yes, says I... one day.. but they won't stay tied up''.. but we can't sell these again if you've worn them , says she... nope says I... but I can't tell they're not fit for purpose if I didn't wear them...
You'll never believe what she did next... she took her boots off and put mine on.. and walked around in them.....
... finally she admitted that the laces were not staying tied.. and then she said.. well what about a discount and you can buy new laces ?
This is a High end garden centre... with a high end clothing store attached !
I said no... and finally got my money back.... good grief... !!
Then I drove to the Garden centre, and returned the walking boots I bought in December ... I never return things.. I can count on one hand how many times in my life I have.. so it was very odd doing it twice on one day ( kinda)....
Again a problem.. she said ''but you've worn these''..Yes, says I... one day.. but they won't stay tied up''.. but we can't sell these again if you've worn them , says she... nope says I... but I can't tell they're not fit for purpose if I didn't wear them...
You'll never believe what she did next... she took her boots off and put mine on.. and walked around in them.....
This is a High end garden centre... with a high end clothing store attached !
I said no... and finally got my money back.... good grief... !!
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